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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,821 Reviews

1,821 Reviews of Lou Fusz Mazda - Service Center

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May 31, 2024

My Oil change done promptly and was happy to have my car detailed after. Did a great job. More

by Gtrkllr
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macey Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

The team is always very professional and personable. They are always communicative on any issues and if there are any time line concerns. More

by ak.fink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

As I approached this sparkling gem of a facility, I was greeted by a very friendly service advisor named Brian. Brian graciously helped me to drop off my vehicle, And assured me that my precious Mazda woul More

by Bork Jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian K
May 31, 2024

Wonderful, service! Everyone was very nice and accommodating! I appreciate their professionalism and attention to detail! More

by nicole.longan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Work done on time video r3ecomendations sent. work performed with no surprises,appreciate the professionalism More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Howard
May 30, 2024 -

Lou Fusz Mazda responded

We're glad that your service experience with us was a good one!

May 27, 2024

I love LFM, they really treat me like family here! Although I’ve moved 35 miles away, I still drive back to have my car serviced because I know they care about more than what’s under the hood! However More

by kmkswopshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
May 30, 2024 -

Lou Fusz Mazda responded

We appreciate having you as a customer! Thank you for choosing Lou Fusz Mazda!

May 25, 2024

The service department took my car and rotated the tires, changed the oil and had it ready to go in an hour. The staff was friendly and courteous. Thank you Lou Fusz Mazda! More

by mchunot2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lou Fusz Mazda responded

We're glad that our service staff was able to take care of your needs in a quick manner!

May 24, 2024

Above and noting service from beginning until the end. Love Mazda. Will never buy any other car. More

by hmmust2308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macey Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lou Fusz Mazda responded

We're thrilled that our service department was able to go above and beyond for you!

May 23, 2024

They use to be good lately they going down the drain is not the same place anymore is not about customers satisfaction anymore More

by MOHAMUD966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Little pricey, but all in time and good quality. I’m with Loui Fusz over 20 years and bought 4 cars from them, never got service anywhere else. More

by oscar.schlafman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macey Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lou Fusz Mazda responded

We appreciate your loyalty to us! We love having you as a customer!

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