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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,301 Reviews

6,301 Reviews of Lithia Ford Lincoln of Boise - Service Center

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June 01, 2024

The customer service was great and fast, Mike was friendly and enjoyable. The service on my truck was performed with care and exceeded my expectations. More

by blb_2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise; we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

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June 01, 2024

Kyle is the very best service writer I have ever encountered! Hr knows his Fords! More

by mrfunss454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

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June 01, 2024

Good service. I'm happy to get service from ford. I would recommend to others. More

by azadokalam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

Mike was fantastic in getting my truck in for service. He kept me in the loop and made some no pressure suggestions that made total sense. Couldn’t be more pleased with the experience! Lithia ford is m More

by john_manolakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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June 01, 2024

I was not satisfied with the warranty outcome. I still have the same issue as my original complaint. I will not be buying another Ford product, I will go back to GM. My issue was eventually moved More

by Skatingidaho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mance 5star
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June 01, 2024

Great service. I was in and out of the Service Dept in less than an hour. More

by Susan Stiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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June 01, 2024

What impressed me the most was the sales person who worked with us because he addressed both my wife and me equally. Plus, he was very knowledgeable of the products we viewed and did a good job of und More

by JLANG7
Recommend Dealer
Yes
Employees Worked With
Steffan Wog
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May 31, 2024

I needed a recall fixed and was so pleased they offered a mobile service. The mechanic was on time and very courteous. More

by BGOSSARD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler
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Jun 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

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May 31, 2024

Service members were very helpful and efficient. They quoted me an hour wait time but only took 45 minutes More

by Jjgiomibrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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Jun 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

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May 31, 2024

Great quick service without an appointment for oil change, tire rotation and alignment check. Thanks! More

by Kellybeede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hawkley
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Jun 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Kelly, for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be positive. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

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