Lexus of Pembroke Pines - Service Center

Service Writer Jose Amaro and Technician Ronald Quant provided excellent customer service and were attentive to my concerns. They are both a valuable asset to the Lexus family! provided excellent customer service and were attentive to my concerns. They are both a valuable asset to the Lexus family! More

My family and I have been going to Lexus of Pembroke Pines for over 10 years and have always had the best experience. Melissa is an amazing service advisor and always goes above and beyond for us! Pines for over 10 years and have always had the best experience. Melissa is an amazing service advisor and always goes above and beyond for us! More

Gaetano is outstanding! !!! Professional, kind, and not pushy. I would definitely buy or lease with him again. !!! Professional, kind, and not pushy. I would definitely buy or lease with him again. More

Very impersonal service, not indicative of Lexus prior experience. I was not informed of what was found with my concern of the blank screen. experience. I was not informed of what was found with my concern of the blank screen. More

my car was picked up for the 5000 mile service on Thursday. On Friday and Saturday I called a number of times, always put on hold, and they said they didn’t know what to tell me they don’t show havin Thursday. On Friday and Saturday I called a number of times, always put on hold, and they said they didn’t know what to tell me they don’t show having my car. Finally, Saturday afternoon, I drove to the dealership and spoke with the service manager. He was extremely nice and found my car in just a few minutes. He also told me it had been done since Thursday! I realize that I had a loaner car, however, it makes it very difficult thinking the car is going to be coming back at any minute to make plans on a weekend. I am really don’t feel comfortable that if I didn’t go there I would’ve ever been called. More

Jose took his time and was patient and knowledgeable when it came to explaining service that was required for my vehicle. it came to explaining service that was required for my vehicle. More

Unfortunately it took a total of 3 hours for the car to be ready after having an appointment scheduled. be ready after having an appointment scheduled. More

I always receive great service and attention to detail by my service advisor, Jose Amaro. He goes the extra mile. my service advisor, Jose Amaro. He goes the extra mile. More

The dealer is very convenient and close to my house. Service prices are very expensive. Service prices are very expensive. More

Fast work, great communication. I appreciate the honesty and professionalism. I will return to have car serviced. I appreciate the honesty and professionalism. I will return to have car serviced. More