Lexus of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews By Type
Showing 13,885 reviews
Nick is the best hands down. This is my second time leasing with him, and both times it was a smooth easy process. I told him what I needed in order to complete the transaction, This is my second time leasing with him, and both times it was a smooth easy process. I told him what I needed in order to complete the transaction, and he made it happen. Man of his word, I really appreciate his top-notch service. More
Honest and efficient Care about the customer needs and try to help the customers to find what they want. try to help the customers to find what they want. More
Ronald helped us right away and took care of business we knew which car we wanted and he didn't waste our time with extraneous xxxxxxxx got right down to it .Thanks knew which car we wanted and he didn't waste our time with extraneous xxxxxxxx got right down to it .Thanks More
The staff are very professional and friendly a++++ Luke's friendly and caring approach made the process very easy for me.I'll definitely will recommend Lexus of Pembroke to my family and friends. Keep up the friendly and caring approach made the process very easy for me.I'll definitely will recommend Lexus of Pembroke to my family and friends. Keep up the good work!! More
The best experience leasing a car ! The process was smooth as never experienced before ! Expectations were superior! The process was smooth as never experienced before ! Expectations were superior! More
Purchased the exact car that I loved, thanks to Fred Carey! Mr. Carey is very courteous and kind. He answered many questions and any concerns that I had. He was very patience and never applied pressure Carey! Mr. Carey is very courteous and kind. He answered many questions and any concerns that I had. He was very patience and never applied pressure. Rohan and Steve was great but Fred made this the foremost best car buying experience I've had. He's definitely an asset to your company! More
Julio was great to us during our visit to the dealer in search of a new car. He dedicated time to us and show us around the facility. Besides looking at the cars and test driving the NX 250, he was instru search of a new car. He dedicated time to us and show us around the facility. Besides looking at the cars and test driving the NX 250, he was instrumental in our decision making when we decided to purchase our car. More
Tom is the best. He always comes through with the best price on our Lexus. We have leased our last four Lexus cars from him. He goes out of his way to find the exte He always comes through with the best price on our Lexus. We have leased our last four Lexus cars from him. He goes out of his way to find the exterior/ interior combination we are looking for. He is present at delivery and explains all the bells and whistles on the new car. I highly recommend Tom Abraham’s for your next Lexus purchase. Wayne Berry More
I recently had an extremely disappointing experience at Lexus of Pembroke Pines. Initially, I was interested in a vehicle that had not yet arrived at the dealership. The salesperson, Francesca Costantino, Lexus of Pembroke Pines. Initially, I was interested in a vehicle that had not yet arrived at the dealership. The salesperson, Francesca Costantino, assured me it would be available in a few weeks, and she said I had put a $1000 deposit to reserve the vehicle. However, just a few days after making the deposit, I was informed that the car would take more than eight weeks to arrive. Francesca Costantino lied to me at the beginning; when asked when the car would arrive, she would ask her manager and let me know later, she knew that the vehicle wouldn't be coming in a few weeks, but she lied to me to get me under contract and made me sign a non-refundable deposit form. My car had been stolen, and I was relying on a loaner car from my insurance company, which was due to be returned soon. I simply could not wait for the vehicle to arrive. I need something faster than 8+ weeks. When I contacted the dealership to explain my situation and request a refund of my deposit, I was met with unresponsiveness from the salesperson, Francesca Constantino, and extreme rudeness from the sales manager, Frank Marsala. When I went to the dealership to speak with some of the managers and explain my situation in person, Frank Marsala not only refused to refund my $1000 deposit but also displayed a complete disregard for my circumstances, stating that he didn't care about my situation. The sales manager's unhelpful and dismissive attitude, coupled with a complete lack of empathy or willingness to assist in resolving the issue, was particularly disheartening. This experience was incredibly frustrating and left me with a deeply negative impression of Lexus of Pembroke Pines, a sentiment I feel compelled to share with the public.I would strongly advise others to think twice before doing business with this dealership. If the manager hadn't been rude to me, I wouldn't have felt the need to write that review. It felt like someone spat in my face after I left his office. More
Ronald was very pleasant and professional. Did not pressure me at all. Asked all my questions and help me to purchase a car in one which I wasn't planning doing.also everyone on staff was grea Did not pressure me at all. Asked all my questions and help me to purchase a car in one which I wasn't planning doing.also everyone on staff was great. More