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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
13,739 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 13,739 reviews

May 14, 2024

The dealership and leadership are shady and the epitome of a bad car buying experience. Andres was nice but uniformed and not empowered to help. I don’t trust the sales manager and will never buy a car t More

by AB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zee Hanif
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

I had a stress free experience and I am excited and looking forward to driving my new Lexus. More

by petersfield24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are happy to see this wonderful feedback! Enjoy the Lexus!

May 13, 2024

I appreciate the service and the negotiation process to get a vehicle for my children that they are very excited about within my price point. The dealership undergoing a facelift is a good sign that you ar More

by LUIS.DAMIANI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Pembroke Pines responded

Luis, we're so glad to know that you and your children are excited about the new vehicle from Lexus of Pembroke Pines. We appreciate your feedback on our service and negotiation process! Looking forward to seeing you again for your next purchase.

May 13, 2024

I got excellent service from all. They attended to the needs of my car and acted promptly. Recommend to all More

by sselvendran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
May 13, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you received excellent service from our team at Lexus of Pembroke Pines. Thanks for recommending us!

May 13, 2024

Alejandro is very kind and professional, what amazes the most is his patience to help you find your ideal car. More

by NADEGELAZARE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that Alejandro was able to assist you in finding your ideal car at Lexus of Pembroke Pines. His patience and professionalism are truly appreciated! Thanks for sharing this positive feedback with us.

May 13, 2024

The service center was great. Service received excellent - it was timely and the service advisor was wonderful! More

by malorym4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
May 13, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a great experience at our service center here at Lexus of Pembroke Pines. Thanks for the shout-out about our advisor, we'll be sure to pass along your kind words!

May 13, 2024

Lexus was very responsive and took care of all my repairs with the coverage of my insurance. Highly recommend! More

by ALAKHANI23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isa
May 13, 2024 -

Lexus of Pembroke Pines responded

Thanks for the recommendation! We're glad to know that our team at Lexus of Pembroke Pines was able to assist with your repairs. Drive safely out there!

May 13, 2024

excellent attention, He helped me choose the best option for me, so I recommend it. More

by cydathaleones
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fanny alfaro
May 13, 2024 -

Lexus of Pembroke Pines responded

Thank you for this 5-star review of Lexus of Pembroke Pines! We hope to see you again down the road!

May 13, 2024

Takes too much repair time,not professional & customer friendly. Does not even offer courtesy services standard with competition. Dis appointed. More

by Inkisaar
Recommend Dealer
No
Employees Worked With
Rafael,collision department
May 13, 2024

We just purchased another Lexus from Sammy. , we have truly enjoyed working with him. Sammy is extremely professional, he is very knowledgeable about the Lexus lineup of vehicles. We spent over More

by Yannick
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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