Kia of Laurel

Katy smith has been my go to girl for many years . I recently bought 2023 kia from her a few months ago. It’s always great doing business with Katy and the team there I recently bought 2023 kia from her a few months ago. It’s always great doing business with Katy and the team there More

I have bought 5 vehicles from Laurel Kia. Please go see Jenna if you want a no hassle buying experience Please go see Jenna if you want a no hassle buying experience More

I have already posted a lengthy complaint on the Facebook page of Laurel Kia, where the Owner of the Laurel Dealership had posted a letter to his Employees and the Community. My service, after a two months page of Laurel Kia, where the Owner of the Laurel Dealership had posted a letter to his Employees and the Community. My service, after a two months appointment wait, never took place. My car was at KIA for two days and was never examined by a technician. The employee at the Service Desk evidenced no customer relations skills and I don't believe she ever made eye contact with me. She was not apologetic for their failure to meet my appointment service needs or the inconvenience this caused my family and me. I don't believe she cared what I thought of her, her department or KIA in general. I would not recommend anyone purchasing a KIA vehicle from this Dealership if you expect to receive service there. Two oil changes on my vehicle thru the Laurel Ford Service Dept. were pleasant experiences. Donna Blackwell More

Horrible service department. Unfriendly and most unhelpful. Asked to speak with manager, service desk person said “I spoke with the GM and we are not taking any cars period. “. S Unfriendly and most unhelpful. Asked to speak with manager, service desk person said “I spoke with the GM and we are not taking any cars period. “. So if you buy a car her, buyer beware!!! More

Very professional and knowledgeable. ..I bought my first kia and I love it.i worked with...Jenna Evans ..I bought my first kia and I love it.i worked with...Jenna Evans More

Swift, professional service by a friendly, caring staff. I recommend Kia of Laurel and Laurel Ford. I recommend Kia of Laurel and Laurel Ford. More

Excellent customer service. Friendly and professional. Efficient and responsive to customer concerns. Waiting room was comfortable. Efficient and responsive to customer concerns. Waiting room was comfortable. More

My vehicle was ready much sooner than expected and I was well taken care of. well taken care of. More

excellent customer service. always very courteous and informative. This is my first Kia and I am impressed with Laurel Ford/Kia.. informative. This is my first Kia and I am impressed with Laurel Ford/Kia.. More

As always, I received excellent customer service when I brought my 2021 Telluride in for routine maintenance. Everyone was friendly, yet professional. Thank you again! brought my 2021 Telluride in for routine maintenance. Everyone was friendly, yet professional. Thank you again! More