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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,700 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 20 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,700 reviews
June 04, 2024
Amazing customer service! they got me exactly what I was looking for. highly recommend! They made my trade in process super easy and worked up the best deal on my new 2024 Atl they got me exactly what I was looking for. highly recommend! They made my trade in process super easy and worked up the best deal on my new 2024 Atlas crosssport! More
by Josee Bowers
Helpful June 04, 2024
Jim was very helpful and the whole experience was smooth and efficient. Would definitely recommend to others! and efficient. Would definitely recommend to others! More
by Mckal1590
Employees Worked With
June 04, 2024
Jaron Harrison greeted us as we were “browsing” in the parking lot. I think he was leaving (maybe for lunch), but ended up showing us the used car we were interested in. But Jaron introduced us to a new T parking lot. I think he was leaving (maybe for lunch), but ended up showing us the used car we were interested in. But Jaron introduced us to a new Taos, and after test driving an S and SEL, we decided to go with new. Through the whole process, Jaron was consistently respectful, professional, and knowledgeable. Buying a new car can be stressful, but Jaron, Abdullah, Jose, and Brett made it as seamless as possible. More
by kgardner
June 01, 2024
Had an amazing experience buying my new car - ask for RauI told him what I wanted and what I was looking for from the get go and he gave me just that. Thank you Raul! RauI told him what I wanted and what I was looking for from the get go and he gave me just that. Thank you Raul! More
by Holmes.josh85
Employees Worked With
May 28, 2024
Brent is definitely a great person to deal with. After contacting the dealer through the internet sales sales department( which was a little lacking) Brent contacted us a deal was made. Paperwork wa After contacting the dealer through the internet sales sales department( which was a little lacking) Brent contacted us a deal was made. Paperwork was all done except for the signatures when we arrived. Overall a great experience. More
by Stoneamy001
Employees Worked With
May 28, 2024
My husband and I visited 3 other dealers memorial weekend and this was by far the best one. Cem, our sales rep, had communicated honestly via email and phone prior to our arrival so we were able to make a de and this was by far the best one. Cem, our sales rep, had communicated honestly via email and phone prior to our arrival so we were able to make a decision on the car we wanted very quickly. The paperwork took a bit of time (but that’s pretty standard) and we felt comfortable with the out the door price without any added fees or gimmicks that the other dealers tried to add on and make us pay. After purchasing our Tiguan, Cem even walked us to the car to help set up Bluetooth, download the VW car app and just made himself available to answer any of our questions. He was great! Thank you! More
by Selema
May 26, 2024
Raul was very kind, knowledgeable and very helpful during our purchase. He is the model salesperson. Thanks for everything! our purchase. He is the model salesperson. Thanks for everything! More
by John A
Employees Worked With
May 24, 2024
The dealership was very nice and had plenty of options for me to chose from. Raul was very knowledgeable about the vehicle I was taking a look at. for me to chose from. Raul was very knowledgeable about the vehicle I was taking a look at. More
by Mr. Beck
Employees Worked With
May 23, 2024
Everyone we dealt with at Jim Ellis VW in Kennesaw was professional, courteous, straightforward and a pleasure to work with when buying a car recently, in particular our main salesman, Cem. They all repre professional, courteous, straightforward and a pleasure to work with when buying a car recently, in particular our main salesman, Cem. They all represented the high standards of the Jim Ellis dealerships. More
by wcg.gibson
Employees Worked With
Other Employees :
Erin in internet sales.
May 23, 2024
Raul was extremely helpful, going above and beyond to make my car buying experience smooth and easy. I found everyone I encountered to be professional, helpful and genuinely interested in providing a po make my car buying experience smooth and easy. I found everyone I encountered to be professional, helpful and genuinely interested in providing a positive customer experience. When I am back in the market for a car, both Jim Ellis VW and Raul will be where I start. More
by Doug Y.
Employees Worked With
