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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
3,948 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 20 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 3,948 reviews

April 27, 2024

Professional and courteous. Very responsive to helping the customer. A very positive experience. Would gladly do business with again! More

by Ed B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
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April 25, 2024

They got me a Uber to work and back, Which made it very convenient, but the oil change still took a while. More

by jonathanstegall520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with anyone listed.
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April 24, 2024

Vladimir’s professionalism and service is top notch. He is the reason I keep coming to Jim Ellis to service my car More

by cxmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Vladimir here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Helpful
April 24, 2024

I had the best experience. I will refer my family and friends. I didn't meet Adam Toms. More

by CHANDRANGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvia Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

Helpful
April 24, 2024

Great customer service, Sales personnel very friendly and professional. Took out to show all features of our new vehicle. I've purchased my last 3 vehicles through Jim Ellis. Love you guys. More

by TDAVIS3434
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

Helpful
April 24, 2024

You guys did a great job thank you so much l appreciated for also delivering my car l wish you have a lots of more business thanks More

by rafasa10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cauthen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

Helpful
April 24, 2024

Great and exceptional service! Enjoyed the experience. No other words needed at the present time… More

by FJPAINE2
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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April 22, 2024

Not a trust dealership. They put a advertised price of $68,724 for a used car, and they give the final price of $85, 621 total, almost $17,000 more for tax and fee?? They tr More

by Dalu00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvia Dearman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Helpful
April 20, 2024

Service Agent was courteous and professional. Called me as promised to keep me updated. While I was disappointed that the service department was about a week behind, they informed me upfront of More

by darrell_cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, Darrell, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

Helpful
April 20, 2024

Luis was very helpful. Dealership they’re not interested in us as a customer I won’t come back Thank you More

by Acastanedaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Mathews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Jeffrey
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. \

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