Jenkins Hyundai of Leesburg - Service Center

Had my Santa Cruz serviced today. Everyone nice and professional. Wait not bad. Place was clean. Cost was high but it is a dealership and I know they are high. When I went to pay, fou Everyone nice and professional. Wait not bad. Place was clean. Cost was high but it is a dealership and I know they are high. When I went to pay, found out they charged 3% fee for credit cards. I don't like add on fees and I asked about it. I was told the company, Dealer Merchants Services (DMS) that handles their accounting charges it and besides everyone charges fees. I looked up DMS. They work only with Auto Dealers. Their primary purpose is to save dealerships credit card fees by passing them on to customers and teach dealerships how to make it palatable to customers. So DMS makes money, the dealership saves money all by charging the customer more money. Luckily as a customer I don't have to be screwed like that if I make the right choice. And that choice is not to take my car back to this dealership or any other dealership that is contracting with DMS. More

I would not take your vehicle here for service. The service department will lie and try to get you to pay for things that don't even need to be fixed. I will never bring my vehicle here again, even The service department will lie and try to get you to pay for things that don't even need to be fixed. I will never bring my vehicle here again, even if it's the last auto shop open on Earth. Steer clear and save your money. More

David the tech repaired all problems. Eric Ventura the service manager personally drove my car with me and precisely described what I thought was still not attended too very clearly and t Eric Ventura the service manager personally drove my car with me and precisely described what I thought was still not attended too very clearly and then understood what was happening. It was drifting to the right but does we ever so lightly. It’s to protect you from on coming traffic should you not be aware you are. Better than the tech, who was good. Great personality. Who new with theses new cars! Ty all More

Perfect. Rafael’s communication and customer service was exceptional! He went above and beyond. Fixed my car the same day! The best customer service experi Rafael’s communication and customer service was exceptional! He went above and beyond. Fixed my car the same day! The best customer service experience I ever had in my life! More

Rafael went above and beyond to extend the best service. He explained everything and was kind and polite. The dealership is under construction so the waiting area is different, I’m sure they’ll all be gla He explained everything and was kind and polite. The dealership is under construction so the waiting area is different, I’m sure they’ll all be glad when it is finished. More

Every thing was good ,excellent service from Melanie as usual. She organized a shuttle for me which was really appreciated. usual. She organized a shuttle for me which was really appreciated. More