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Jeff Wyler Kings Nissan
Cincinnati, OH
804 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful May 22, 2024
The service agent and service technician were very courteous and seemed to care about my situation. I’m thankful they hung with the issue and solved it to my satisfaction. courteous and seemed to care about my situation. I’m thankful they hung with the issue and solved it to my satisfaction. More
by Muddman1960
Employees Worked With
Chris-Service department and David-technician
April 30, 2024
I purchased a new Pathfinder over this past weekend, and although I already knew what I wanted upon arrival to the dealership, the staff there were top notch! All employees that we encountered while there w although I already knew what I wanted upon arrival to the dealership, the staff there were top notch! All employees that we encountered while there were friendly, professional and very knowledgeable. I would like to give a shot out to my sales gal Sentje, she was amazing!! She was able to get me everything we wanted! She made the entire process easy and enjoyable. Thank you, Kings Nissan! More
by Jessica
Employees Worked With
Sentje
April 03, 2024
I only take my car to Jeff Wyler King's Auto Mall service department for my maintenance and upkeep I have worked with Matt on several occasions he's very thorough attentive and keeps me updated on all that's department for my maintenance and upkeep I have worked with Matt on several occasions he's very thorough attentive and keeps me updated on all that's going on with my car I have been going there now for the past 5 years for all my service needs and they are absolutely wonderful professional and forthcoming with any and all repairs I can't thank them enough. More
by georgia_ferguson
Employees Worked With
Matthew Watson
March 28, 2024
Chris at Jeff Wyler Kings Nissan Service department is the best, he knows his customers by name, knows their cars, he is very knowledgeable and pays attention to your needs, I have been driving new cars f the best, he knows his customers by name, knows their cars, he is very knowledgeable and pays attention to your needs, I have been driving new cars for 45 years and he is by far the best service manager i’ve ever dealt with, I highly recommend anyone going there. More
by Agrzelewski
Employees Worked With
Chris bennett
November 21, 2023
We drove 2 hours to purchase a car. After we made the decisions, let the games begin. It took over 4 hours to get out of this place. This system of running into the office to discuss After we made the decisions, let the games begin. It took over 4 hours to get out of this place. This system of running into the office to discuss with the sales manager is xxxxxxxx. We ended up letting them title the vehicle in Indiana instead of Missouri because they want to charge us to run the Vetu program to determine the sales tax. They also bait and switched us on Gap insurance and a 10 year 100,000 mile drivetrain warranty. When they came out with the numbers, I specifically asked if the price included this additional warranty and was told it did. Then when we were ready to finalize the deal, they said it wasn't included because they had hidden the cost in the monthly payment and didn't show it on the price sheet. It should not take over 4 hours to buy a car. The only honest person in the group was the F&I guy but his hands were tied because of the rules of the dealership meaning they had to charge a doc fee - which is a blatant lie - and they had to charge me to use the sales tax program - which should be there problem. We are now worried about getting the vehicle correctly titled in Missouri in the correct names because of how they do business. Whomever runs this organization needs to revamp the entire car buying process. This entire experience was a pain in the tail. They should fix all their errors and omissions and try being honest and straight forward with customers. Until then, I would avoid the entire Wyler Automotive Group. More
by tmikeb
Employees Worked With
Ric Young, Chuck Burton, Jeff Schaeper, Jeff Baioni
