Jaguar Sarasota - Service Center

My service Advisor ,JULIANA, is fabulous! ! Great communication. However, I’m very unhappy with your sales people they constantly call and text because they want to sell me a car. I feel as ! Great communication. However, I’m very unhappy with your sales people they constantly call and text because they want to sell me a car. I feel as if I’m dealing with a sleazy, used, car dealership. More

Great service experience at this dealership…my expectations were met in every way…look forward to the next visit expectations were met in every way…look forward to the next visit More

They quoted prices much higher than another dealership. And I was treated rudely by the receptionist. From now on, I will be servicing my Defender at the Fort Myers Land Rover dealership. And I was treated rudely by the receptionist. From now on, I will be servicing my Defender at the Fort Myers Land Rover dealership. More

My service advisor was great, why this Jaguar dealer never has loaners available is ridiculous. I could see not having loaners for used car sales service but for new cars? I have a Mercedes, Ram and J never has loaners available is ridiculous. I could see not having loaners for used car sales service but for new cars? I have a Mercedes, Ram and Jeep and have always received a loaner. More

It was a pleasent exsperiance at the dealership. They have a comfortable seating area. When my car was returned to me it had been washed and the interior was vacumed. Would recommend this dealership They have a comfortable seating area. When my car was returned to me it had been washed and the interior was vacumed. Would recommend this dealership for an oil change in a minute! More

My service went perfectly. It was timely and well done. I was very happy. End. It was timely and well done. I was very happy. End. More

Michelle Lane is a great customer service person. She stayed with me until all challenges were overcame. She stayed with me until all challenges were overcame. More

I'm not even sure where to start. ...misrepresented trim of my car in the ad, discovered it the weekend after we had purchased on a Thursday night.... sent an email to sales person ask ...misrepresented trim of my car in the ad, discovered it the weekend after we had purchased on a Thursday night.... sent an email to sales person asking for acknowledgement of this disvovery...no response. It was advertised as a premium trim - was in fact base. Also, immediately discovered, was that the car had bad window gaskets/seals, had it into the shop twice right after purchase.... said there was nothing they could do about it the first time, that I had to contact insurance company to get a new windshield because it was attached to that.... not true. Safelight came out and said it's attached to trim, not the window. The second time they had it (within 3 weeks) they were contacting a separate Window Shop to find out how to replace my window gasket/seals that were actually falling out! Went two days actually 3 days without my car total, finally picked it up the second time and was promised quotes on items that needed repaired the next day along with some answers on my windshield and window gaskets. I've never heard from them again.... that was 2 weeks ago today. I'll go back to Genesis/Hyundai next time! Jason the finance guy was however, top notch - great guy! More

Very informative and thus helpful. Enjoy working with Juliana. Pleased service only took one day. Enjoy working with Juliana. Pleased service only took one day. More