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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,315 Reviews
Call Service Center (516) 758-5396

2,315 Reviews of Honda of Valley Stream - Service Center

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May 16, 2024

There should have been a maybe choice for the question would you recommend this service center! More

by JOANBO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

They respect the customer very much and their service is very good as other Hondas do not service like them. More

by marobin458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We're thrilled to hear that you feel respected as a customer and are pleased with our service. We strive to provide top-notch service that sets us apart, and it's wonderful to know we're meeting your expectations. We look forward to continuing to serve you with the excellence you deserve!

Helpful
May 15, 2024

The service was done in a timely matter. I was made aware of any issues quickly. More

by amandalferrer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2024

The service was good. Let me know any additional work that is required in the future. More

by NORMA.CALAME
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 14, 2024

Marcel was very friendly and provided answers for any questions I had. Honda of Valley Stream itself was clean and took my car in at the scheduled time - However, service took a while and not everyth More

by GRACELEE1718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Marcel was friendly and able to answer all your questions. We also appreciate your kind words about the cleanliness of Honda of Valley Stream and our punctuality in taking your car in at the scheduled time. We apologize for the delay in service and for not completing everything as expected. Your satisfaction is important to us, and we will use your feedback to improve our processes. Please reach out to us so we can address any remaining concerns and ensure your next visit meets your expectations. Thank you for bringing this to our attention.

Helpful
May 14, 2024

Great customer service and service to my car. Clara was nice and knowledgeable of my wait time More

by deshanne.lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you received great customer service and that your car was well taken care of. Clara will be pleased to know that you appreciated her knowledge and attentiveness. We look forward to serving you again in the future!

Helpful
May 14, 2024

The serive from the people at the desk is very good. They work with you to get the best possible service for your vehicle. More

by BRISSETTN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that you found the service from our desk staff to be very good. Our team is dedicated to working with you to ensure you receive the best possible service for your vehicle. We appreciate your kind words and look forward to serving you again!

Helpful
May 13, 2024

You ALL have and are professional and, you take care of your clients!!!! You value your customers More

by DEANKATHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We are thrilled to hear that you find our team professional and attentive. Our customers are our top priority, and we strive to provide the best service possible. Your feedback means a lot to us and motivates us to keep up our efforts. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again!

Helpful
May 13, 2024

Marcel is the best. Professional, personal, and kind. The many years I and my wife have use Honda service. Marcel has been excellent. Your company should promote him to More

by JASONJETJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you so much for your wonderful feedback! We are thrilled to hear that Marcel has consistently provided you and your wife with excellent service over the years. We agree that his professionalism, personal touch, and kindness make him a valuable asset to our team. Thank you for your continued trust in our service, and we look forward to serving you again soon!

Helpful
May 13, 2024

Outstanding customer service. I was very impressed with the quality of service they provided. Thank you. Alex was great. Montell was outstanding More

by NYYOLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of our service. Alex and Montell will be thrilled to know they made such a positive impact. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

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