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Honda of Valley Stream - Service Center
Valley Stream, NY
2,367 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,367 Reviews of Honda of Valley Stream - Service Center
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May 31, 2024
Was pleasant with great customer service. I go to thr valley stream location Get my car service regularly. I go to thr valley stream location Get my car service regularly. More
by jimckexilien
Verified CustomerEmployees Worked With
Helpful May 30, 2024
Professional, Courteous,Friendly, Honest Kind, And very respectful. The location is clean and very comfortable respectful. The location is clean and very comfortable More
by armandopana
Employees Worked With
May 30, 2024
The check in was painless. The representative was professional and the waiting area was clean and comfortable. Oh yes, the service was up to its usual high level. The representative was professional and the waiting area was clean and comfortable. Oh yes, the service was up to its usual high level. More
by ED.JOHNSON1
Employees Worked With
May 30, 2024
Briyanna was excellent. You are very lucky to have her as an employee. The next time I come in I will ask for her You are very lucky to have her as an employee. The next time I come in I will ask for her More
by betsymccully
Employees Worked With
May 29, 2024
Great service, very professional. My car was done on time as promised. Evryone was very helpful. My car was done on time as promised. Evryone was very helpful. More
by iwonahirsz
May 29, 2024
Briyanna is very kind, up front about costs, and calls back when an issue comes up. She is knowledgeable and an asset to the service center. back when an issue comes up. She is knowledgeable and an asset to the service center. More
by JG
May 29, 2024
The Service Center is very well organized and Clara was very communicative and professional. I appreciate the quality service! very communicative and professional. I appreciate the quality service! More
by bowersjuan
Employees Worked With
May 29, 2024
Clara has a lovely and professional demeanor and despite the wait everything was very easy. The waiting area is open and comfortable and the time passed quickly. the wait everything was very easy. The waiting area is open and comfortable and the time passed quickly. More
by joe@edit.city
Employees Worked With
May 29, 2024
I’m waiting 3 hours 30 minutes only oile chance very slow service I’m not happy? service I’m not happy? More
by abusaieed
Employees Worked With
May 29, 2024
My appointment was set for 730 am, there was a line upon arrival and did not check in with Marcel until 747 am, was told I also needed awd oil which felt like I was being upsold as there was little to no in arrival and did not check in with Marcel until 747 am, was told I also needed awd oil which felt like I was being upsold as there was little to no info provided. So the oil change and tire rotation pricing doubled with the addition of this service I was informed was NEEDED. Perhaps it was but the urgency given to it made it seem necessary. I asked about a recall letter for my tail gate and was Informed it was not available and to call back in future when they may have it at unknown date. Service took slightly longer than initially informed but the customer service was descent enough not to be upsetting. Overall an Ok experience but I would not necessarily recommended them. They were alright- with a hint of used sales man energy. Perhaps Honda can train its team on improved customer service or try a bit harder. More
by CPESANTES14
