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Honda of Valley Stream

Valley Stream, NY

4.5
3,179 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,179 reviews

May 14, 2024

Chris and Joshua were super patient and helpful! !! it was a great experience doing business with them!!! I would definitely recommend a friend to them!!! Thank you!!! More

by Maria D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

The serive from the people at the desk is very good. They work with you to get the best possible service for your vehicle. More

by BRISSETTN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Marcel was very friendly and provided answers for any questions I had. Honda of Valley Stream itself was clean and took my car in at the scheduled time - However, service took a while and not everyth More

by GRACELEE1718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Marcel was friendly and able to answer all your questions. We also appreciate your kind words about the cleanliness of Honda of Valley Stream and our punctuality in taking your car in at the scheduled time. We apologize for the delay in service and for not completing everything as expected. Your satisfaction is important to us, and we will use your feedback to improve our processes. Please reach out to us so we can address any remaining concerns and ensure your next visit meets your expectations. Thank you for bringing this to our attention.

May 14, 2024

Great customer service and service to my car. Clara was nice and knowledgeable of my wait time More

by deshanne.lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Both Niko and Gary is great exceptional service Gary make it very easy for us on the process of papu More

by KLAM419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko
May 13, 2024

You ALL have and are professional and, you take care of your clients!!!! You value your customers More

by DEANKATHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We are thrilled to hear that you find our team professional and attentive. Our customers are our top priority, and we strive to provide the best service possible. Your feedback means a lot to us and motivates us to keep up our efforts. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again!

May 13, 2024

Marcel is the best. Professional, personal, and kind. The many years I and my wife have use Honda service. Marcel has been excellent. Your company should promote him to More

by JASONJETJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Honda of Valley Stream responded

Thank you so much for your wonderful feedback! We are thrilled to hear that Marcel has consistently provided you and your wife with excellent service over the years. We agree that his professionalism, personal touch, and kindness make him a valuable asset to our team. Thank you for your continued trust in our service, and we look forward to serving you again soon!

May 13, 2024

Outstanding customer service. I was very impressed with the quality of service they provided. Thank you. Alex was great. Montell was outstanding More

by NYYOLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of our service. Alex and Montell will be thrilled to know they made such a positive impact. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

Good service but almost take 2. 5 hours waiting at dealer for just regular oil change and brake refresh service More

by jeff27tw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you were satisfied with the service itself. However, we apologize for the long wait time you experienced. We understand that your time is valuable, and we aim to make our services as efficient as possible. Your feedback will help us improve our scheduling and service processes. If you have any further concerns or need assistance, please don't hesitate to reach out. Thank you for bringing this to our attention.

May 13, 2024

Briyanna addressed all my concerns. She was patient and didn't rush through my questions. Briyanna was well informed about servicing my Honda CRV and didn't push me to have more done More

by smoisoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Briyanna addressed all your concerns with patience and provided you with informed and honest service for your Honda CRV. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

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