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Honda of Valley Stream
Valley Stream, NY
3,139 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come!
Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business.
We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond.
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,139 reviews
May 05, 2024
Summary: The oil change performed at their facility resulted in an improper filling of the oil to the appropriate level. When I raised this issue with them, I was met with a dismissive attitude. Det resulted in an improper filling of the oil to the appropriate level. When I raised this issue with them, I was met with a dismissive attitude. Detail: I visited Valley Stream Honda to have my Honda Civic serviced with an oil change on May 4, 2024. Upon leaving the service center, I conducted a quick check of the oil level and found it to be low on the dipstick. After confirming this through multiple checks, I promptly returned to the service advisor to report the issue. After several attempts of checking the dipstick, the advisor suggested that the engine needed to be running to allow the oil to circulate and level off properly. Following their instructions, I started the engine as directed. However, the advisor checked the oil level again without wiping the dipstick, and indicated that the oil was at the correct level. I pointed out that this reading was invalid due to the engine running, which would naturally cause oil splashing and give a false impression of a full reservoir. After a proper wipe and recheck, he once again observed that the oil level was low. The car was taken back to the shop for a brief period, after which the advisor returned with the assertion that the oil had been topped off. Unfortunately, throughout this entire process, there was a lack of apology, and the attitude displayed by the advisor suggested that they were doing me a favor. While I understand that service centers can face challenges such as being busy, short-staffed, or overworked, I expect the issue to be addressed promptly and professionally. The low oil levels can lead to engine damage costing me thousands of dollars. More
by Benjamin K
Employees Worked With
Helpful May 05, 2024
Son los mejores en el tema de vender carros estoy muy satisfecho y agradecido com Ada satisfecho y agradecido com Ada More
by EDWINGUTIERREZ1122
Verified CustomerEmployees Worked With
May 03, 2024
I had a great experience as usual at Honda of Valley Stream. The staff is always kind and helpful. Especially Juju and Jessica. Stream. The staff is always kind and helpful. Especially Juju and Jessica. More
by BRANDONCHARLES2449
May 03, 2024
IiGreat. Love it super wonderful the best I am happy with what I have thank you Love it super wonderful the best I am happy with what I have thank you More
by msmarylane7
Employees Worked With
May 02, 2024
Thank you Briyanna for making my service experience smooth. Liked the communication and information about what I needed for my car.. smooth. Liked the communication and information about what I needed for my car.. More
by Jane
Employees Worked With
May 02, 2024
One of the smoothest car servicing experiences I've had. Mark was extremely helpful from start to finish. Highly recommend. Mark was extremely helpful from start to finish. Highly recommend. More
by DS
Employees Worked With
May 01, 2024
April 30, 2024 I just would like to leave a 5 Star review and if I could give more stars I would I would like to Thank Jessica an 30, 2024 I just would like to leave a 5 Star review and if I could give more stars I would I would like to Thank Jessica and the Honda Staff at Honda Of Valley Stream…….Jessica Waters Dingle Senior Sales Consultant gave me thee most Wonderful Professional experience leasing my new 2024 Vehicle. . Aside from Jessica being Professional her personality is top notch she is very warm and bubbly even made me laugh…. As I entered Honda everyone I passed said hello and greeted me with a smile making me feel very warm and welcome…..If you are looking for a beautiful experience when purchasing and or leasing your Vehicle, I highly recommend Jessica and the Honda of Valley Stream Location.!!!!! Phenomenal Professional warm service and that’s how anyone wants to make a purchase and spend their money! I love my Vehicle! Thank You, Rachel Potter More
by Rachel China Potter Walters
Employees Worked With
Jessica Waters Dingle 5 Stars would give more
May 01, 2024
I was pleased with everything from servicing my car. Bryanna is always pleasant and informative about my car needs Bryanna is always pleasant and informative about my car needs More
by Melrose329
May 01, 2024
Great service great people work very well with you answer all your questions when needed all your questions when needed More
by rushanna98
Employees Worked With
May 01, 2024
Clara was helpful and also made my heart skip. ....look forward to seeing her again. ....look forward to seeing her again. More
by ARTHURJOHNSON74
Employees Worked With
