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Ferrari of San Francisco - Service Center

Mill Valley, CA

4.7
61 Reviews

61 Reviews of Ferrari of San Francisco - Service Center

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March 23, 2024

Joe has made a big difference in the service department. It’s now much more organized and it looks good. He kept his word regarding my car and he’s extremely pleasant to deal with & Knowles. Unfortunatel More

by cameronrazavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 25, 2024 -

Ferrari of San Francisco responded

Cameron, it's great to know that Joe has made a positive impact on your experience with our service department at Ferrari of San Francisco. We appreciate you taking the time to share this feedback and we'll be sure to pass along your kind words!

December 08, 2023

Outstanding service, excellent communication and beautiful facility. Excellent staff all were friendly and helpful especially DJ David Jones. More

by rmorse_readracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jones
Dec 08, 2023 -

Ferrari of San Francisco responded

We're delighted to know you had an outstanding experience at Ferrari of San Francisco, especially with David. We appreciate your kind words about our service and facility!

September 22, 2023

Great dealership. Very helpful and easy to talk to and understanding to special needs. Mel kept me updated via text and she responded to my questions with a complete a More

by GBAMORUSO@COMCAST.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 24, 2023 -

Ferrari of San Francisco responded

We're delighted to know that you had a positive experience with our team at Ferrari of San Francisco. It's great to see how Mel and Julie were able to assist you efficiently, keeping your needs in mind. Thanks for the review!

July 18, 2023

Mel, has been very informative, timely and caring. Definitely an asset to the company. Thank you. More

by Ed Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jul 18, 2023 -

Ferrari of San Francisco responded

Ed, thank you for leaving Ferrari of San Francisco a five-star review! We couldn't agree more Mel is an asset to our team, and we'll share your feedback.

June 13, 2023

Totally the best service experience bar none. Very professional and accommodating. Mel is the best advisor. More

by Szeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jun 13, 2023 -

Ferrari of San Francisco responded

It's an honor to have earned your confidence and we're elated that Mel could be the ideal service advisor for you! Thanks for supporting Ferrari of San Francisco!

June 07, 2023

Mel was great service adviser and my car was flawless when I picked it up More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jun 07, 2023 -

Ferrari of San Francisco responded

This review is music to our ears, Brad! Thank you for choosing Ferrari of San Francisco and for highlighting Mel's great work. Drive safely until we see you again!

June 06, 2023

Great service and on time. Very professional and knowledgeable and helpful. The rep was communicating the process though out. More

by abbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jun 06, 2023 -

Ferrari of San Francisco responded

We're ecstatic to see that you had a great experience with us, Abbas! Thank you for taking the time to share your thoughts. We're always here to assist with your auto needs at Ferrari of San Francisco.

June 01, 2023

Absolute pleasure working with Mel in their service department. The level of follow up and detail on every aspect of the process was outstanding. Bravo. More

by aermarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Lecap
Jun 01, 2023 -

Ferrari of San Francisco responded

We greatly appreciate your support and glowing review! It brings us joy to know Mel provided outstanding service and exceeded your expectations. We look forward to the opportunity to assist you again in the future.

May 27, 2023

Excellent and very professional service throughout the entire process from beginning to the very end. Even provided a video from the service tech explaining everything! More

by None
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
May 29, 2023 -

Ferrari of San Francisco responded

We appreciate your excellent review of our professional service, and we're glad to hear that you had a great experience at Ferrari of San Francisco. Our team strives to provide the best service from start to finish, and we're happy to hear that we could deliver that. Thank you for choosing us for your automotive service - we hope to assist you again in the future!

May 05, 2023

The service managers are very knowledgeable, informative and helpful in getting your car serviced in a timely manner More

by Bob f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
May 05, 2023 -

Ferrari of San Francisco responded

Thanks for your glowing review, Bob! Our team is always happy to help you out!

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