Faulkner Chrysler Dodge Jeep Ram FIAT

This is my second purchase from this dealership. The first time they deliver my truck and took my trade in from 3 hours away this time I visited the dealer shop. Dealt with Chris over the phone duri The first time they deliver my truck and took my trade in from 3 hours away this time I visited the dealer shop. Dealt with Chris over the phone during the week so everything was ready . Worth the 6 hour round trip More

Can not get ahold of anyone to see if my vehicle was ready to be picked up it took 2 hours of randomly calling to get someone. My jeep 3rd row seat will not go down this is the 2nd time for the same thi ready to be picked up it took 2 hours of randomly calling to get someone. My jeep 3rd row seat will not go down this is the 2nd time for the same thing they keep saying they just have to do a update to get the seat to work again I asked around and was told that is a lie it's a $ 60,000 dollar vehicle the radio screen goes in and out sometimes it bad when a person spends that much money on a vehicle and wishing they would have been kept the suv they traded in More

I was to do a change of oil, I end up paying for a rotation of tires without asking if wanted it done and without informing me of the procedure and the price that is not a good service practice rotation of tires without asking if wanted it done and without informing me of the procedure and the price that is not a good service practice More

Jalen is great as are all at the service desk Keep up the great work the great work More

Very friendly and great service as always . My favorite salesman is Alex and serive is very helpful. My favorite salesman is Alex and serive is very helpful. More

Excellent service! Despite showing up on the wrong day, I was taken in and provided an Uber in both directions. Exceptionally pleasant advisor wins All around Despite showing up on the wrong day, I was taken in and provided an Uber in both directions. Exceptionally pleasant advisor wins All around More

Outstanding service! ! Will not take my truck anywhere else! Always a pleasure to deal with. ! Will not take my truck anywhere else! Always a pleasure to deal with. More

Service is never completed on time. Always have to wait longer for service than they say. Then they attempt to get you with garbage repairs and services that are not needed. Only reason Always have to wait longer for service than they say. Then they attempt to get you with garbage repairs and services that are not needed. Only reason I chose this location again was due to being it’s close to my home and I needed a computer update that only Ram can do. But I vow to never go again. More

My experience is always awesome. Mike Smith is my mechanic and he is the best mechanic I’ve ever met. The service department has always been very informative, and explains things eas Mike Smith is my mechanic and he is the best mechanic I’ve ever met. The service department has always been very informative, and explains things easy to me. I just love Faulkner ram and I’m so glad I bought my truck there from Craig Taylor. I went to a couple dealerships for four I went to Faulkner. I knew the exact truck that I wanted and the other dealerships could not deliver. They actually tried to talk me into a truck with less options than I wanted. I exposed to Craig exactly what I wanted in my new. He took about 15 minutes and came back with six options. They had all the trucks on site. He led me to the very first truck that thought would fit me and it was absolutely exactly what I wanted. I bought that truck. Thank you again Faulkner. Thank you Craig! And thank you, Mike Smith for the awesome service that you provide with my vehicle. More

Always attentive to the needs of the customers and work to make sure you are satisfied. to make sure you are satisfied. More