Dayton Toyota

My girlfriend was looking for a car and found one advertised online by Dayton Toyota that appeared to be just what she was looking for. When she told me about it, I had a couple questions about what advertised online by Dayton Toyota that appeared to be just what she was looking for. When she told me about it, I had a couple questions about what the ad said. I told her that she should call and ask the couple questions before she drove 25 miles to look at the car. She called and talked to a salesman (didn’t remember his name but she said he sounded like he had a mouth full of marbles and he name was maybe Jack, or something that started with ’J”- have to check one to post this so am checking Justin- might not have been him). Whatever his name, he didn't seem to be able to answer the questions. When he wanted to give her an appointment to come look at the car she wasn't sure she wanted to make the trip without getting my questions answered, and didn’t know exactly when she'd be able to get there anyway (this was a Saturday). First he said he was free until 3:45 but fully booked after that- then he changed that to is his “appointments were filling up fast". He wanted her cell phone number to text her and when she didn't want to give him her number he hung up on her. I expect used car salesman to be dishonest xxxxxxx- but they usually try to hide it. I thought that was unprofessional and rude enough that I called back to speak with the sales manager. I got his voice mail which informed me that he was off on Tuesdays- this was followed by 10-15 seconds of him having a conversation with someone else apparently in his office, so you had to wait until he was done with that conversation before you could leave a message. I thought that was a great indication of the professionalism of the dealership. I waited til he was done with recorded conversation, then left a message. Since I called around noon I expected a call back by the end of the day- didn't happen. I waited until after 3:00 pm Monday afternoon- still didn‘t happen. My already low opinion of Dayton Toyota was dropping. When a business annoys me enough that I don’t plan to do business with them in the future I generally, as a courtesy, call and inform the owner or manager as to why they lost my business. If they care then they can take steps to fix whatever the problem was. If they don’t care then it’s not my problem. So I called and asked to speak to the GM or the owner. I was transferred to the GM and got his voice mail. His message said that he was out of town and wouldn’t be back until May 28th. Today is June 10th so apparently I shouldn’t expect a call back til next year. Must be great place to work for if they give you a years vacation. I left a message and told him he could call me back if he cared to know why I was calling. Haven’t heard back so guess they don’t care why I was calling- or if they lose customers. Wish I had a business that was so successful I could just ignore things my employees did that pissed off the customers. More

This is the 5th car I bought from Dayton Toyota, since 1985 it has always been a welcoming and wonderful experience. My salesmen (last 3 cars) Jeff Marcus is knowledgeable, helpful, and patience. I ask d 1985 it has always been a welcoming and wonderful experience. My salesmen (last 3 cars) Jeff Marcus is knowledgeable, helpful, and patience. I ask d many questions and they were all answered with a smile. I also met Samantha Brown (finance dept) she took time to explain all of my options clearly and again answered all of my questions. I have never had a bad experience at Dayton Toyota. I would recommend the dealership to anyone looking to buy a car. More

Just a note to tell you about our experience at your dealership made possible by the professionalism of your salesperson Kevin Andino. He was polite and knowledgeable and made the experience pleasant. dealership made possible by the professionalism of your salesperson Kevin Andino. He was polite and knowledgeable and made the experience pleasant. More

I had a great experience with Lou! He was knowledgeable and responsive. Everything went well and I purchased a Camry with his help. He was knowledgeable and responsive. Everything went well and I purchased a Camry with his help. More

Mr Lou Narcisi was very knowledgeable and very helpful and knew a lot about the car. and knew a lot about the car. More

We had a great experience with Justin! He is very personable and professional. We were in to test drive a truck not knowing we would be driving home with it. Justin made purchasing our n He is very personable and professional. We were in to test drive a truck not knowing we would be driving home with it. Justin made purchasing our new vehicle a very easy process. This is our second from him…. We will be back!! More

Your new waiting room is very nice, but I would MUCH rather the money spent had gone to hiring another technician. Then, maybe, I would not have to wait 2 hours when promised it would be ready in 1 hour rather the money spent had gone to hiring another technician. Then, maybe, I would not have to wait 2 hours when promised it would be ready in 1 hour. Was there at 8am so there should not have been a backup at that time and I was only having tires rotated and air and engine filters rleplaced. More

I recently bought a Camry Hybrid. Michael Bautista was recommended to my by friends and he did not fail. Very knowledgeable and makes transition easy. Showed me various options to fi Michael Bautista was recommended to my by friends and he did not fail. Very knowledgeable and makes transition easy. Showed me various options to fit my needs and budget. More

Michael was a pleasure to deal with, and made the buying experience smooth and easy experience smooth and easy More

This was my fourth lease on a Rav4 and my third Hybrid. Brian made this transaction the easiest one. He helped set up the radio and fixed the problem I had with the seats. I am more than very satisfied wi Brian made this transaction the easiest one. He helped set up the radio and fixed the problem I had with the seats. I am more than very satisfied with his assistance and would absolutely recommend him to my friends. More