Crown Acura

John Shaw always accommodates my schedule and goes above and beyond to make sure my vehicle stays in great shape . This is the reason I have been able to keep it for so long ! and beyond to make sure my vehicle stays in great shape . This is the reason I have been able to keep it for so long ! More

Great service at Crown Acura. Our service advisor Logan Lane is wonderful and takes the time to explain what they are going to do. Highly recommend Logan and Crown Acura. Our service advisor Logan Lane is wonderful and takes the time to explain what they are going to do. Highly recommend Logan and Crown Acura. More

We have always had a great experience with Chris Duncanson and Crown Acura. We have been leasing our Acuras from Crown since the mid 90's and I really like the RDX the best. Chris always finds the b Duncanson and Crown Acura. We have been leasing our Acuras from Crown since the mid 90's and I really like the RDX the best. Chris always finds the best deal for us and is a joy to work with. More

John Shaw to the rescue again! ! This time with my new 2024 RDX on 17 May. With all the construction going on in our area my RDX’s (I’ve had three over the past 12 years) have beco ! This time with my new 2024 RDX on 17 May. With all the construction going on in our area my RDX’s (I’ve had three over the past 12 years) have become “magnets” for picking up nails. Very frustrating. John’s assisted me with probably 6 different instances—a few only required a plug but the others required a new tire. This time, I had contacted John near to closing time concerning a weird thumping noise similar to a flat tire. Yet all the tire pressures were reading normal. John, wonderful as always, immediately said to bring it in and I said I’d be there first thing in the morning. Well, when I got in my RDX at 6am the pressure in my right front tire had dropped 2 points. So I knew there was a leak of some sort and fortunately made it from my home near xx Pete Beach up to Crown Acura before the pressure dropped a couple more points. The “low tire pressure” sensor finally clicked on just as I was turning into the Acura service bay. John was right there to help me and checked out my tires. Sure enough he found a huge screw/bolt on my right front tire and promptly had my RDX in with the mechanic to see if tire could be plugged—unfortunately it was punctured too far to be salvaged. John was great about getting the service done quickly and I was back on the road within an hour! John is so courteous and always there for his clients. I’m grateful for so many times over the past 12 years to have had John help me with emergency repairs and regular maintenance. Thank you so much! More

Mike Patton, knowledgeable and efficient and help me find just what I wanted making it a great car buying experience. just what I wanted making it a great car buying experience. More

John has been our contact in service for almost 20 years. He has always been great to us and we appreciate him! Always super helpful and goes above and beyond for customers. He has always been great to us and we appreciate him! Always super helpful and goes above and beyond for customers. More

Knowledgeable and friendly to work with. Stayed late and made the whole process go smoothly. Stayed late and made the whole process go smoothly. More

Customer service is exceptional here. My service advisor Bob Bartley was so informative and nice. My service advisor Bob Bartley was so informative and nice. More

Great customer service and quality work. Clean, snack and waiting areas are very nice. Friendly service. Clean, snack and waiting areas are very nice. Friendly service. More