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Classic Elite Buick GMC - Service Center

Houston, TX

4.8
155 Reviews

155 Reviews of Classic Elite Buick GMC - Service Center

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June 01, 2024

Roy was great to work with, everything was done to my satisfaction, and I was in and out within a reasonable amount of time. My salesman (Rafael A.) followed up with me when he saw me there to confirm my More

by JTNorcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

As Westside Buick, the car was washed and floor mats automatically cleaned when vehicle was serviced. This did NOT happen at my last service. Your customer service care is LACKING. Why no more popcorn? More

by springwoods72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill S
May 25, 2024

Bill Schoenfeld is an excellent service advisor. Delivers every time and is very thorough in explaining what's needed. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeld
May 23, 2024

Great dealership. Customer service is tops!! My service advisor Khon Vu is Awesome!Goes above & Beyond More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santana Trigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Excellent service as I rolled in with car trouble. Curtesy car both ways was a real plus. Everyone was friendly and helpful. More

by lbrady2010
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Bill Schoenfeldt has been my Service technician for over 10 years. He represents you well. My service was excellent as always. The mechanics have also provided top quality service thru the years. Thanks to More

by DaveW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeldt
May 16, 2024

Prompt, courteous and quality service from Jimmy Laguna. I travel from Conroe for this reason. More

by Dlhud100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demonte "Maurice" McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Holly was great, pick up both ways was very timely. I will use Buick again. More

by Louisedull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly -she was great!
May 09, 2024

The staff are friendly and professional. They offer recommendations regarding needed repairs and maintenance schedules. Appointments are available that cater to my busy days. More

by WinnDixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Widman
May 01, 2024

Bill Schoenfeld is an excellent service advisor. He is always right on about what I need and how long it takes. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeld
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