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Boardwalk Ferrari- Service Center

Plano, TX

4.9
778 Reviews

778 Reviews of Boardwalk Ferrari- Service Center

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May 09, 2024

Awesome service, Joaquin professionalism exceeds expectations. Thanks again for great service and help with my issue. More

by Brandon Walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Boardwalk Ferrari responded

Brandon, we're glad to know Joaquin and our team at Boardwalk Ferrari were able to assist you effectively. Thanks for your feedback!

May 08, 2024

Can't say enough great things about Boardwalk Ferrari's Service Department. Paul Frey is truly the nicest person you will ever meet. Paul always takes great care of my Portofino's service needs. More

by iadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Boardwalk Ferrari responded

We're so glad to know that Paul and our service department at Boardwalk Ferrari have been able to meet your needs! Thank you for the kind words, we appreciate it. Safe travels in your Ferrari Portofino!

May 08, 2024

Excellent experience at the service department with Paul Frey. He was efficient and I did not need to wait. More

by warrenjulie100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Boardwalk Ferrari responded

We're glad to know that you had an excellent experience with Paul at Boardwalk Ferrari. Efficiency is key, and we're happy it made a difference for you!

May 07, 2024

Definitely the best Ferrari dealer, also best service with Joaquin, always attentive he also follow through next day with a phone call. Thank you More

by albertolombardi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Boardwalk Ferrari responded

Alberto, we're delighted to know you had a great experience with Joaquin at Boardwalk Ferrari. We always aim for top-notch service! Thanks for your kind words and support.

May 05, 2024

Fantastic service, knowledgeable service advisors, reasonable prices and superb waiting area, with good coffee 😀 They have a drop off box too. More

by rahulmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Boardwalk Ferrari responded

Rahul, we're delighted to know you enjoyed our service and amenities at Boardwalk Ferrari. Thanks for the positive feedback!

May 01, 2024

I had my car in for a check engine light. The error code was related to a battery cable for the hybrid battery. It turned out that there was not a problem and that all of the codes just nee More

by jtay44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Boardwalk Ferrari responded

We're glad to know our service department at Boardwalk Ferrari was thorough in diagnosing and addressing your check engine light issue. We always aim for top-notch customer satisfaction! Thanks for the review.

April 26, 2024

Outstanding service! Dillon was exceptional in handling all my questions and concerns. He even tried to sell me on upgrading to a new Maserati. It's not the time for an More

by Dharshman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Boardwalk Ferrari responded

Dharshman, we're glad to know Dillon provided outstanding service and addressed all your concerns at Boardwalk Ferrari. We look forward to assisting you with that upgrade when the time comes!

April 26, 2024

Outstanding as always. Dillon and the Service team were wonderful in getting new windshield replaced and all of the safety systems recalibrated. We could not ask for a bett More

by okiwalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Boardwalk Ferrari responded

We're delighted to know that Dillon and our service team at Boardwalk Ferrari were able to provide you with an outstanding experience. Thanks for the review, we appreciate your support!

April 22, 2024

Super responsive and did a great job of keeping me informed of the progress of my car. More

by DaddyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Boardwalk Ferrari responded

We're elated to get your positive review of Boardwalk Ferrari. Thank you for the kudos!

April 21, 2024

Always excellent customer service and service - from the beginning to end. Paul Frey is always quick and thorough in his follow up and responses. Thank you for taking care of our service needs. More

by nina.g.essex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Boardwalk Ferrari responded

We're glad to know that you've consistently had excellent experiences with us at Boardwalk Ferrari. It's great to see Paul and our team have been able to meet your service needs efficiently! Thank you for the review.

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