Baron BMW
Merriam, KS
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I recently had the pleasure of visiting Baron BMW's service department for an oil change, and I couldn't be more impressed. From the moment I arrived, the service manager, Joe, set the tone with a warm service department for an oil change, and I couldn't be more impressed. From the moment I arrived, the service manager, Joe, set the tone with a warm introduction, demonstrating a genuine interest in ensuring my satisfaction. His personal touch immediately put me at ease and made me feel valued as a customer. Moreover, the service representative, Tanner, further enhanced my experience with his professionalism and efficiency. He guided me through the process effortlessly, making sure everything ran smoothly and addressing any questions I had along the way. His expertise and attention to detail were truly commendable. Overall, my experience at Baron BMW's service department surpassed my expectations. The combination of Joe's personable approach and Tanner's exceptional service made for a truly pleasant and hassle-free visit. I highly recommend Baron BMW to anyone in need of automotive service, as their commitment to customer care and quality service is second to none. More
Great service representative Ryan A. He was professional, knowledgeable and very friendly. The service was timely and our X3 was returned clean with all maintenance items completed wi He was professional, knowledgeable and very friendly. The service was timely and our X3 was returned clean with all maintenance items completed without the hard sale tactics some dealerships use. We plan to return the vehicle later this year for brake upgrades. More
I didn’t find the sales team at this dealership to be very responsive as several texts and emails went unanswered. Kind of weird to feel like I was chasing them to buy a vehicle, so I bought a car elsewh very responsive as several texts and emails went unanswered. Kind of weird to feel like I was chasing them to buy a vehicle, so I bought a car elsewhere. The service team was always solid though. More
Baron was able to diagnostic all issues that could not be found before on my car. My car drive like new as they did a pretty good job fixing all of them. found before on my car. My car drive like new as they did a pretty good job fixing all of them. More