BMW of Cincinnati North
Cincinnati, OH
Filter Reviews by Keyword
By Type
1,149 Reviews of BMW of Cincinnati North
Excellent customer service! No hassle! No haggling, Treated with respect, being a female that’s usually a deal breaker because car salesmen don’t treat women like they know any No hassle! No haggling, Treated with respect, being a female that’s usually a deal breaker because car salesmen don’t treat women like they know anything. Kudos to your team and Brad! More
I began my search online, and was interacting with a few different Dealerships. The difference in communication and interactions with BMW of Cincinnati (Brad Schultz) and the other dealerships was night an different Dealerships. The difference in communication and interactions with BMW of Cincinnati (Brad Schultz) and the other dealerships was night and day. This was an extremely smooth process and I'm thrilled with my car and the service I received. Thanks again Brad! More
A shout out for the splendid work by the Service Department! Service Manager Tim and Technician Jeremy did a GREAT job installing a radar detector for my recently purchased BMW. Their task was Department! Service Manager Tim and Technician Jeremy did a GREAT job installing a radar detector for my recently purchased BMW. Their task was made more difficult, as locating a “switched” circuit on a modern day BMW is a significant challenge. They knew it was important to me, they persevered, and I’m thrilled! This is a great service department, with Service Advisor Kaitlin keeping track of the progress! ….also, the buying experience from Sales Manager Ed and Client Advisor Igor was wonderful! (full disclosure: have purchased four new BMWs from Ed over the years – the man is a legend!) More
After driving nothing but Lexus for 30 plus years, Brad made the move to BMW so easy! No pressure, just a patient guy waiting on me to work through the emotion of trading in a car that I love for one that made the move to BMW so easy! No pressure, just a patient guy waiting on me to work through the emotion of trading in a car that I love for one that I will love even more! No pressure, just kindness and knowledge to share. 100% recommend! More
Always a pleasure visiting BMW Cincinnati North and our Sales Associate Matt Tucker. He was on top of reaching out and offering us the end of year promotions allowing us to get into a new X3 early. Matt wo Sales Associate Matt Tucker. He was on top of reaching out and offering us the end of year promotions allowing us to get into a new X3 early. Matt worked hard and delivered. Drove out with our new car. Not a bad Saturday afternoon! Thanks Matt! More
I met Brad when I wasn’t ready to purchase, and he was patient and answered all my questions even knowing I wasn’t buying. When I was ready to purchase I reached out to him because I appreciate that kind patient and answered all my questions even knowing I wasn’t buying. When I was ready to purchase I reached out to him because I appreciate that kind of interaction, especially as a female. Words can’t express how great he was! The whole buying experience was the BEST I have ever had! Then, when we were waiting to complete the purchase so many other associates who weren’t even involved interacted with us and were so kind. They weren’t involved in the sale, they were just good people who loved their jobs, and it showed. Going forward the benefits to having anything serviced are amazing, and I am confident I will be taken care of. My husband is already considering BMW from this dealership for his next purchase, and I would absolutely recommend this dealership to anyone. I can’t imagine straying from BMW or this dealership when considering future purchases. More
This dealerships was kind and got me what I needed without a lot of the run around toying and hassle of most other dealerships it was actually a pleasant experience. without a lot of the run around toying and hassle of most other dealerships it was actually a pleasant experience. More
Brad and team are very responsive, knowledgeable and easy to deal with. Very efficient process to buy new vehicle and trade existing one. Would recommend this team for future purchases. to deal with. Very efficient process to buy new vehicle and trade existing one. Would recommend this team for future purchases. More
We just a purchased a used 3 Series and Brad was super helpful through the entire process. There was a ding on the windshield that he noticed and replaced the window free of charge, also through wheel cap helpful through the entire process. There was a ding on the windshield that he noticed and replaced the window free of charge, also through wheel caps and a new driver side arm rest. This is a used car and they went above and beyond to make it almost new! We will definitely go back for our next car. More
We stopped in at BMW of Cincinnati North one morning without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may be, was for my wife. After a long line of Lincoln cars and suv's, she wanted a sedan. Ford/Lincoln no longer builds a car other than the Mustang. She has also owned a few of those in the past. Our first foray into a non-Ford purchase after 49 years was near. Brad was sensitive to our apprehensions. He went to great length to supply my wife with a car that met her wants completely for a test drive. Only took 3 to satisfy her. Sales Manager Ed Besl had a hand also. Alise did a great job teaching the car's controls with Clay Moreland handling the F&I with care. Thanks again to them all. If our first BMW is as satisfying as the sales experience we will definitely return. More