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Arlington Heights Ford
Arlington Heights, IL
4,140 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,140 reviews
June 01, 2024
Good people good place. Friendly and patient to answer questions Been having my suv quick lane services for very very many years always satisfied Friendly and patient to answer questions Been having my suv quick lane services for very very many years always satisfied More
by Scorpiogal41
Employees Worked With
Helpful May 31, 2024
Jeremy was very easy to work with. he made the process smooth and stress free he made the process smooth and stress free More
by fordlover
Employees Worked With
May 31, 2024
jeremy was great we bought two cars from him. we recommend going to him. super easy to work with! we recommend going to him. super easy to work with! More
by fordlover
Employees Worked With
May 31, 2024
Jeremy was great they had the truck i wanted and it was in great shape! in great shape! More
by fordlover
May 31, 2024
Marco and Jeremy were a great help with my escape, helped me connect my fordpass while I was in service! me connect my fordpass while I was in service! More
by kevin355
May 31, 2024
Thank you Marco for my new Bronco! Made my process very simple and easy like every dealer should be. Made my process very simple and easy like every dealer should be. More
by kevin355
May 31, 2024
had a great experience here at ahford. Jeremy made this experience very smooth, definitely coming back! Jeremy made this experience very smooth, definitely coming back! More
by fordlover
May 31, 2024
Thank you Marco, for helping me get the Bronco I desired , very simple and easy process. , very simple and easy process. More
by kevin355
May 31, 2024
I'd ordered my truck direct from the factory via Arlington Heights Ford, and my experience with them was nothing but smooth. And Jeremy was tremendous at keeping me informed on the status of the tru Arlington Heights Ford, and my experience with them was nothing but smooth. And Jeremy was tremendous at keeping me informed on the status of the truck while it was in production. He was very responsive. More
by dmitryinspace
Employees Worked With
