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ALM Kia South - Service Center

Alpharetta, GA

3.9
1,157 Reviews
Call Service Center (678) 827-8900

1,157 Reviews of ALM Kia South - Service Center

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May 03, 2024

Every time I come to the dealership the employees take good care of me and make sure I have everything taken care of .. and if I have any problems they make sure it’s handled More

by SONEQUALOWE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar , Josh,
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Helpful
May 02, 2024

Excellent customer service. I feel like they stayed focused on a solution and made it happen. Very professional and they took the time to listen and understand me as a customer. More

by ALESHIALESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hicks, Cameron
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May 02, 2024 -

ALM Kia South responded

Our pleasure to assist you today!

Helpful
May 02, 2024

Pleasant Fast Polite Kind Patient Understanding Meet every needs Get the job done very respectful More

by TRAYLOR8085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hicks
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May 02, 2024 -

ALM Kia South responded

Delighted we could assist you today. See you next time

Helpful
May 01, 2024

The service guy was excellent;however, the sales guy lie about first complimentary oil change More

by MAMBOS.MACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome Bigby
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

They tried to tell us we needed a repair that was not necessary, which tells me they are not trustworthy when you lie to someone. We got took our Kia to our own mechanic and the service they wanted to d More

by MDIGSBY0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joya was nice and friendly
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May 02, 2024 -

ALM Kia South responded

We report what we find no more or less. Some techs in small shops are not under the same requirements as we are. We are disappointed you feel we lied, glad your vehicle is fine.

Helpful
May 01, 2024

The entire experience at the dealership is very pleasant. I was in and out in a very timely manner. More

by MARIABARROS499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
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May 02, 2024 -

ALM Kia South responded

We love helping our clients, see you next time

Helpful
May 01, 2024

Very good customer service . I enjoyed my time there, everyone greeted me and made sure I was satisfied . More

by TERIHILEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

ALM Kia South responded

Super glad we could assist you today!

Helpful
April 29, 2024

Stef was a great dealer …I’m looking forward to coming back and letting others know how wonderful he is ! More

by annahblount21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stef
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Helpful
April 27, 2024

I really had a good experience in this dealer, my salesman was Mark and everything was perfect!! I will recommend him to everyone!! More

by vanessa222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Romage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

ALM Kia South responded

Super glad we could assist you today! Thank you for stopping by

Helpful
April 26, 2024

It was very pleasant and they even talk to me about newer cars that I found very interesting I would like to come back because of the people there the person I had was very welcoming More

by THEJMAN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Rieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kedarius Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

ALM Kia South responded

Our pleasure to assist you today, thank you for stopping by

Helpful
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