Both Nezir and Hillary take pride in staying connected — offering updates, answering questions promptly, and making sure customers always know what comes next in the process. Together, they create a support experience built on respect, transparency, and genuine care. Their teamwork helps customers feel confident, informed, and supported at every step of their Toyota journey.

Shawn was kind enough to put my name on a "Wait List" for the 2026 RAV4 back in October of 2024. He has kept me informed and up to date with every detail of the purchase. He was approachable and accommodating in every way possible. I was reassured that any of my concerns and doubts about going from Ford to Toyota would be set aside as soon as I experienced the new RAV4 in person.....He was correct as usual. I have dealt with the same dealership in Strathroy since 1972 (17 New Vehicles), and trade every three years. The vehicle purchasing move back into London was rather daunting, but Shawn has reassured me that my 3 year trades may have found the proper new home.

I’ve worked with Shawn five times now at Toyota, and every experience has been excellent. He’s consistently kind, honest, and genuinely looks out for my best interests. I’ve had great luck with all of my leases through him, and he always makes the process smooth and stress-free. I plan to continue working with Shawn in the future and would highly recommend him to anyone looking for someone they can trust.

Excellent and professional service. The new vehicle was in perfect condition and staff explained all the features.

It is clean .clear,it has an open space . A lot of light. Even you can see the advisor

Haig was awesome. Great experience. Very helpful, informative, friendly and approachable. Would recommend him to anyone looking for a Toyota. 5 star