Very dissatisfied with the service at the dealership. Went in early in morning, not busy, no other customers around. I had a part in my car to replace a faulty HVAC but that was not my concern, I probably could have done that myself. My main concern was car not starting on occasions and I wanted mechanic to check codes etc before any work was done. I asked service person “ could you have the mechanic talk to me first so I can explain what my problem is”. I went and sat in lounge. 15 minutes later they come and tell me my car is done. I said I wanted to talk to mechanic to tell him my problem. He had not dealt with my issue at all. The lady I had asked to do this just sat there and pretended not to pay attention, explain or apologize It wasn’t until I got in her face and said I told you, that she said a very weak and insincere “Sorry”. Went into show room to talk to the general manager, sales person said he would handle it, he listened to my story, went into service bay, but nothing was solved. Will not be back for service or new vehicles

I was very well taken care of great service the sales person I delt with was very good to me.

Danny Ippoliti was very helpful in finding that car ;I am very happy with. We recommend Danny to any customer that is looking for a vehicle that wants quality service and a very personable experience ! Tilbury Chrysler exceptional service.

Received excellent service with Danny I. Made everything stress free, listened to what we needed without pushing a product on us. He came highly recommended and in turn, we would recommend him to someone else. Many thanks!

This is the second vehicle I have bought from Danny at Tilbury Chrysler. I told him I would be back and there is every reason to. All the staff here are top notch, and there is no better feeling than driving away with the certainty that you were actually well looked after. It's priceless

Excellent service.Over the top service and fast at getting me into vehicle that suited me. Would recommend Cindy to anyone looking and to deal with tilbury chrysler..Of all the dealerships I've dealt one this and will stay on top of my list..thank you