555 Silverdale Cres.
Courtenay, BC V9N 4B4
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They sold us a used car and 3 days later the battery was dead and it left us stranded. They were unable to look at it immediately. The dead battery was tested at CTire and in order to get it back on the road I purchased a replacement at CT. I headed in and provided the receipt and the test result paper that same day. They refused any compensation or explanation other that stating ‘it worked when it left the dealership’. Worst service and experience with a car business ever. All for the cost of a battery. I will continue to share this story and hopefully save someone else from the feeling of being ripped off and ignored.
ABSOLUTELY THE WORST DEALERSHIP I'VE SET FOOT IN!!!!!! THEIR SALES MANAGER, TREVOR IS BEYOND HORRIBLE, ALONG WITH KYLE THE SERVICE MANAGER, WHILE LYING THROUGH THEIR TEETH HOW THEY'D NEVER JEOPARDIZE MY SAFETY AGAIN!!! stupid me trusted them to fix my Kia Sorento for the 4th time, but they're INCOMPETENT "red seal" MECHANIC failed me 4 times!!!!!!!!! I'm baffled and disgusted!!!!!!!!!!!!
We purchased a new Hyundai today and we are very pleased with our decision. Our interaction with the Salesman, Mr Larry Staley was the deal maker. Larry was extremely helpful in explaining all the features of the vehicle and his confidence regarding the vehicle. His use of terminology about the vehicle when answering our questions, was spot on. He understood our questions and he was very helpful answering our questions, and he did it with such confidence, truly believing in the vehicle and that it had what we were looking for. We are seniors and we've met many salesmen in our days but nobody as good as Mr. Staley. I never thought I could say those words. Thank you very much for making our huge investment enjoyable and smooth. We're going to enjoy using our new vehicle knowing that nothing went bad and everything was good. Well done Comox Valley Hyundai and of course Mr. Larry Staley.
Car is great. Salesman was excellent. He made buying the car easy, straightforward and fun. Would definitely go back to hime to buy another car.
Highly recommend Zian Maritz at Comox Valley Hyundai. He was knowledgeable, professional and patient with us. If you are in the market for a vehicle, he will make sure you are well informed and find the right vehicle suited for you.
Initially I visited this showroom to view Hyundai Santa Fe cars and was attended to by Tyler. I was awaiting an icbc claim so could not commit to buying a car but narrowed my choices down as a result of Tylers care, patience and attention. He listened at the right times, accompanied me on test drives, was warm and receptive to conversation during our drives and as a result I felt cared for and just my presence seemed appreciated by him. Even though I ended my quest for a car by privately purchasing the very Hyundai vehicle that i had been looking at with Tyler at the showroom, the attention to customer care given by Tyler has resulted in my booking my new-to-me car into the Hyundai servicing department for servicing and other work as it needs doing. Thanks Tyler!
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