Underhanded staff, especially the general manager. If the owner of Clarington Kia can see this, please invest some money in to training your GM as to how customers should be treated. He's costing you business

I have recently acquired a new Sportage from Gavin and Janice at Clarington Kia. Initially, they appeared to be exceedingly amicable and accommodating. I observed that numerous items were not as advertised on the day of pickup. Both individuals were contacted and assured that they would address all of the concerns. Then they disappeared, failing to respond to any messages or phone calls. Speaking with the general manager, ADAM...He is exceedingly rude and provides no assistance whatsoever. I am extremely dissatisfied with the sales team at this location.

Do not buy or get your vehicle serviced at this Location. There is hidden costs and the service is full of mistakes. They promise everything but deliver a very poor service and advise.

My husband found a used SUV he liked and they brought it the house for a test drive. While here a price was agreed upon. Later to be changed when they got back to the dealership. Of course it went up. My husband was miss informed on the type of warranty on the car. More was purchase at a very high cost. While on the phone the person selling the warranty accidentally miss spoke a few times. Trying to let us believe that it was a better offer than it actually was. We have only received one key for the car and they want us to pay for the extra key. We were supposed to get our deposit back but instead of returning they took an additional deposit. Leaving us short $900 plus dollars for the weekend. If it was up to me the car would have remained on the lot. I could be looking at a new car in a short while.. also my son almost has his license. I definitely know where we will not be shopping!

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their customers

Would recommend buying here. This was my first time purchasing a new vehicle and the staff was all very helpful, professional and friendly.