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Southern Ford
Newport News, VA
1,315 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,315 reviews
April 26, 2024
Great love coming back here wish it wasn’t expensive at times. Overall experience is good times. Overall experience is good More
by JONAMARAL72496
Verified Customer
Helpful April 26, 2024
The service department had my car diagnosed and fixed quickly. Jon Co way was helpful and so was the technician. quickly. Jon Co way was helpful and so was the technician. More
by RAVEN.CASH1
Employees Worked With
Other Employees :
The technician who worked on my car.
April 26, 2024
Southern Ford Newport News is top notch, great service, they keep my interior clean. Stephanie is wonderful, always pleasant and helpful! they keep my interior clean. Stephanie is wonderful, always pleasant and helpful! More
by jshursey@yahoo.com
April 26, 2024
I am a man of few words, but they are always professional, courteous, and knowledgeable. professional, courteous, and knowledgeable. More
by hallman37
Employees Worked With
April 26, 2024
I like this dealership because everytime I show up for an appointment I don't have to wait to long. Customer service is the best to me. appointment I don't have to wait to long. Customer service is the best to me. More
by LATINAGAHM
April 26, 2024
Great service. On time and let me know exactly what was going on. Will be completing this service again with the team. On time and let me know exactly what was going on. Will be completing this service again with the team. More
by GABECOGSWELL
Employees Worked With
April 26, 2024
John always goes over and above to take care of my family. John should be promoted and given a raise. family. John should be promoted and given a raise. More
by Jimmie
April 25, 2024
Took care of all my questions and took time to find out the answers and got back with me that day. Great customer service the answers and got back with me that day. Great customer service More
by Adamxine
Employees Worked With
April 25, 2024
Stephanie is an excellent representative. She always take care of my needs. She always greets you with a pretty smile She always take care of my needs. She always greets you with a pretty smile More
by ITRON16
Employees Worked With
April 25, 2024
This review is for Sam Bell who was my initial contact. From the time we met he walked through the entire process of ordering my Maverick and kept in touch with me the status of my vehicle. Sam was very co From the time we met he walked through the entire process of ordering my Maverick and kept in touch with me the status of my vehicle. Sam was very courteous and friendly and went an extra mile to ascertain I was comfortable with my deal. He is truly an asset to Southern Ford, Newport News dealership. More
by m.bhaskarla
