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Lakeland Toyota

Lakeland, FL

4.0
749 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 749 reviews

May 10, 2024

Very courteous people, Welcoming and very pleasant . Explains very well the service and prices. Very nine place. More

by marilo2060
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
May 07, 2024

Good and quick service, were professional today and suggested further maintenance services, no issues today More

by Prangelwou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Arvizu
May 07, 2024 -

Lakeland Toyota responded

We're glad to know you had an excellent visit with our team at Lakeland Toyota. Thanks for trusting us with your vehicle's maintenance needs!

April 30, 2024

Always bringing in the newest cars, Suv trucks at the best prices. Professional Service and always have your interests in mind first .Highy recommend going to Toyota before stopping anywhere else. L More

by Velda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Francisco
May 01, 2024 -

Lakeland Toyota responded

Thank you for trusting the Lakeland Toyota team with your automotive needs, Velda! We appreciate your support and look forward to your next visit!

April 27, 2024

I visited this car dealership today, Saturday, to change the oil on an expensive Toyota at 10:15am, I arrived, waited 20 minutes in the car and no one helped me. More

by joses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Apr 29, 2024 -

Lakeland Toyota responded

Joses, I'm sorry to read about your experience. We aim for efficient and attentive service, so it's disappointing to learn that we fell short during your visit. Please reach out directly so we can address this issue properly and ensure a better experience in the future. Thank you, Damon Hawkinson - Service Manager - dhawkinson@lakelandtoyota.com

April 26, 2024

I love this dealership bought every automobile from them Lyndsey is the best service advisor I’ve ever had More

by Carol Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsey Baker
Apr 29, 2024 -

Lakeland Toyota responded

Hi Carol! We're so glad to know that you had such a positive experience with Lyndsey and our team at Lakeland Toyota. Thanks for your loyalty and the great review!

April 25, 2024

By far the best car buying experience I’ve ever had, everyone treated us with respect and professionalism. Our sales representative was very knowledgeable, and helpful No pressure sale. We were trea More

by raging water76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms, JEYSHKA,
Apr 25, 2024 -

Lakeland Toyota responded

We're so glad to know you had an outstanding car buying experience with us at Lakeland Toyota. It's wonderful that Jeyshka and our team were able to assist in a professional, respectful manner without any pressure. We appreciate your kind words and look forward to serving you again!

April 24, 2024

I always bring my Avalon for service at this location. Highly recommended especially since my service rep, Chris, has not fail me. Always reliable. I came expecting several possible things that has to be More

by Ziggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Faulkner
Apr 24, 2024 -

Lakeland Toyota responded

Ziggy, we're delighted to know that Chris and our service team at Lakeland Toyota have consistently met your expectations. Thanks for trusting us with your Avalon!

March 27, 2024

They were very helpful. And the sales person was awesome his name was Curtis . They help me out with a great deal and I’m super happy!! More

by Crystalcooper14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Curtis sr
Mar 27, 2024 -

Lakeland Toyota responded

We're so glad to know you had a positive experience with Curtis at Lakeland Toyota! It's great that we could assist in finding the perfect deal for you. Enjoy your new ride and thank you for choosing us!

March 25, 2024

Very unprofessional, disrespectful talking service department, they don’t care what they say yo you More

by Jamia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin was his name in the service department
Mar 26, 2024 -

Lakeland Toyota responded

Jamia, thank you for the review. I'm sorry to hear that we didn't leave you with a better impression during your visit and will make sure this feedback gets addressed with our team. If you have any additional questions or concerns about your experience, please feel free to contact me directly at your earliest convenience. Respectfully, Damon Hawkinson - Service Manager - dhawkinson@lakelandtoyota.com

March 20, 2024

Everyone was very polite and respectful. I have a REAL ISSUE with one thing. When I asked what the bottom line figure was out the door, they gave me a specific number. I then asked how would More

by B. Jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michele Jones, Max
Mar 21, 2024 -

Lakeland Toyota responded

Thank you for the review. We're always looking for ways to improve the experiences our customers have with us and we will certainly take this feedback into consideration moving forward. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Joanne Showalter - Internet Director - 863-688-5451

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