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Beau Townsend Ford
Vandalia, OH
864 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 864 reviews
May 22, 2024
We have had great experiences both purchasing and servicing at Beau Townsend - Service was scheduled in a timely manner, go tme checked in as sson as I drove in, and got me back out quickly - with a servicing at Beau Townsend - Service was scheduled in a timely manner, go tme checked in as sson as I drove in, and got me back out quickly - with a wash :) More
by Jen S
Verified CustomerEmployees Worked With
Helpful May 21, 2024
I am always happy with the service that I receive. Karl is great to work with, he keeps you informed on pick up and drop off of your vehicle. Nothing but wonderful things to say about Beau Townsend Fo Karl is great to work with, he keeps you informed on pick up and drop off of your vehicle. Nothing but wonderful things to say about Beau Townsend Ford. More
by CPAUL1
Employees Worked With
Karl
May 20, 2024
I purchased my car from you 13 years ago, and have always had it serviced at Beau Townsend, and never had a complaint, but this time I will admit that I was not very happy when I left there. First I was cha had it serviced at Beau Townsend, and never had a complaint, but this time I will admit that I was not very happy when I left there. First I was charged almost $200. to tell me I needed a part that was worth more than my car. I was told that I was not only paying for the mechanic, but everyone else that was sitting in the office, not good, you might want your employees to rephrase that. Then when I go to pay, I was informed that there would be a 3% charge to use my debit/credit card. I understand why business are adding this charge, but don’t you think that it should be told to you before you pick up your car so that you can have a choice of paying cash. With the price of having a vehicle serviced, it’s not just change we’re talking about. More
by KLWRIGHT54
Employees Worked With
Sorry, I do not know the name of the person I spoke with
May 20, 2024
Service took a little while. Staff were friendly and customer lounge is nice . A lot of upscale on checkout is not great . Staff were friendly and customer lounge is nice . A lot of upscale on checkout is not great . More
by kriscornwell
Employees Worked With
May 19, 2024
I got to my appointment early and I took my truck in and got it done less time than what they said. Nice you don’t have to wait long. got it done less time than what they said. Nice you don’t have to wait long. More
by CHARLIEWBEAL
Employees Worked With
Service department
May 18, 2024
Always great service and hospitality. The only dealership that I will use to buy or lease from. The only dealership that I will use to buy or lease from. More
by kennywoods718
May 18, 2024
Every time I go to Beau Townsend they seem to surprise me. I did not know that they were going to send someone to my home to fix my recall for my truck. What a pleasent surprise. me. I did not know that they were going to send someone to my home to fix my recall for my truck. What a pleasent surprise. More
by STEVEN_SWIGART
Employees Worked With
Johnny Gibson
