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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,734 Reviews
Call Service Center (901) 255-3700

3,734 Reviews of Wolfchase Honda - Service Center

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May 06, 2024

The only reason why I frequent this dealership because of the exceptional service provided by Dexter Alexander, a dedicated processional. More

by WALLEN810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wolfchase Honda responded

Thank you so much for the amazing feedback and for continuing to choose Dexter and our Service Center for your service needs. We truly appreciate your loyalty and I will be sure to pass along your compliments to Dexter.

Helpful
May 06, 2024

Dexter is great at what he does, honest and communicates brilliantly. I always ask for him by name, from 2006 - the present. More

by tracyrjohnson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wolfchase Honda responded

Thanks, Tracy, for your continued loyalty to our Service Center and your trust in Dexter. Dexter is a valued member of our Service Team and we are lucky to have him at our dealership. We truly appreciate your kind words and look forward to serving you again.

Helpful
May 06, 2024

Colton was professional and explained everything in great detail! And the customer service is amazing! More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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May 06, 2024 -

Wolfchase Honda responded

Erica, thanks so much for taking time out of your day to provide our service team with a 5-star rating based on your recent experience. We value your business and your opinion.

Helpful
May 05, 2024

Dexter has always been our "go to" service rep. He's always friendly and knowledgeable. We're on our third Honda and Dexter keeps us rolling! More

by HTMIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wolfchase Honda responded

Thank you so much for the 5-star rating and your continued loyalty, it means the world to us! Dexter is a valued member of our Service Team and we're so happy to hear you love working with him. I will be sure to pass your amazing compliments along to him as it will really make his day! We value your business and look forward to serving you again.

Helpful
May 05, 2024

I am very satisfied with the 30,000 mile service on my CRV. Dexter is a superb representative for Wolfchase Honda service dept. Thank you for everyone's professionalism. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wolfchase Honda responded

Thanks, Wendy, for the amazing feedback regarding your recent service visit here with Dexter. It's great to hear that you enjoyed the overall process and the professionalism. It's so rewarding to read your feedback, as Dexter is a very valuable member of our service team and always strives to provide only the best to our customers. We value your business and your opinion.

Helpful
May 04, 2024

Dexter is always helpful and such a great person to work with. Great Service. And shout to the snack lady! She was so friendly and nice. More

by T. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wolfchase Honda responded

Thanks, so much, for your kind remarks and the 5-star rating! We love to hear great things about our employees, especially Dexter and Kathy. They are both extremely valuable members of our team here at Wolfchase Honda. I will be sure to pass along your compliments to them. We truly appreciate your business and look forward to serving you again.

Helpful
May 03, 2024

Terrible service dept rude guy waited 4 hours. I will Never go back. Terrible time. More

by utvol67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service experience. I'm so sorry to hear that your service experience was below your expectations. We strive for 100% customer satisfaction, so I apologize that we failed to achieve that for you. Based on the information provided, we are unable to determine your name and who you worked with, but would love to learn more about your experience. If you could please contact one of our Customer Relations Managers at 901-255-3736, we would the opportunity to try and work this out with you.

Helpful
May 02, 2024

Great service . Friendly employees . Nice waiting area with coffee and snacks. Will return for all service More

by Barryjoyce57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

I can't say enough about their service department. Everyone was great and they really care and take care of you and make sure everything is right the first time. I would recommend them to all my frien More

by tnlawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

The team/staff at Wolfchase Honda is always helpful and very friendly. I would recommend to everyone! Thank you! More

by hhill8901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeen Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
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