Williams Buick GMC
Charlotte, NC
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So I took my truck in for a vibration(like on a rough road) at all speeds. So they said could not duplicate it. And then was told I just don't understand DFM on trucks lol so I left and wrote a review th road) at all speeds. So they said could not duplicate it. And then was told I just don't understand DFM on trucks lol so I left and wrote a review they had me come back in again and even had me drive same truck as mine and I did not feel the vibration so they took truck back and said all 4 tires are out of balance ok I accepted that and they rebalanced tires and said should be good well it's not, still same issue and turns out because I have 27k in 1.5 years truck value will put me upside down so I am stuck with a xxx truck although but love GMC trucks. Just very disappointed. But sales team and Cam are amazing they always say hi to me and talk when I'm there for oil changes but at this time I have to say I would stay away. More
My fifth car from this dealership, always treated like gold. MAC is the best and we just love Hatcher and Mac. We will never go anywhere else. gold. MAC is the best and we just love Hatcher and Mac. We will never go anywhere else. More
Buying a vehicle is usually exciting until you have to deal with the dealership. Not so with William’s! They are professional yet personable, responsive, answer questions thoroughly, and were never pushy deal with the dealership. Not so with William’s! They are professional yet personable, responsive, answer questions thoroughly, and were never pushy with sales tactics. The facility is clean and welcoming. More
Buying process was made simple and negotiation was reasonable and to straight forward. I work with Gene Simmons as my sales consultant and Mike Meriwether as my finance manager. They were both fanta reasonable and to straight forward. I work with Gene Simmons as my sales consultant and Mike Meriwether as my finance manager. They were both fantastic and made the process simple yet thorough. I would highly recommend them both and would recommend this dealership to anyone in the market! Gene also took the time to answer several emails with many questions before I even visited the dealership. More
Gene Simmons has sold us 3 vehicles and we have been super happy with each purchase. The whole team at Williams Buick GMC is super knowledgeable and very professional. They pay attention to detail and t super happy with each purchase. The whole team at Williams Buick GMC is super knowledgeable and very professional. They pay attention to detail and their communication skills are excellent! More
** Didn't find the right vehicle, but highly recommend! ** Visited the dealership to upgrade my 2018 Chevy Custom to either a GMC Sierra SLT or AT4. Mike (Sales) and Malcolm (Manager) were attentive, qu ** Visited the dealership to upgrade my 2018 Chevy Custom to either a GMC Sierra SLT or AT4. Mike (Sales) and Malcolm (Manager) were attentive, quickly presented viable options, and not pushy at any point of the process. Even though they didn't have the vehicle I ended up buying, it was a pleasant experience throughout. Happy to recommend anyone to visit Williams GMC. More