White Plains Honda - Service Center

Beware of being told services you really don't need. Between my folks and I we have owned close to 10 Honda civics or accords. Never in our lifetimes have we've even heard of some of the services they r Between my folks and I we have owned close to 10 Honda civics or accords. Never in our lifetimes have we've even heard of some of the services they recommend, and recommend every x amount of miles. I guess it's there way of trying to be profitable. More

I worked with Ahmad, he was extremely truthful, kind, and helpful. I felt I could count on him and it helped dispel that typical am I gunna get screwed on my car feeling. helpful. I felt I could count on him and it helped dispel that typical am I gunna get screwed on my car feeling. More

Christopher Paranzino and Gerard were awesome to work with. Both gentlemen were very professional and patient, not pushy at all. I would highly recommend working with these two gentlemen. I’m also very h with. Both gentlemen were very professional and patient, not pushy at all. I would highly recommend working with these two gentlemen. I’m also very happy with my purchase. You won’t regret going to White Plains Honda! More

Worst service center ever. They chipped my windshield while changing out the blades and didn't take responsibility for it. They didn't want to honor their own promotion. Every time I go there it's always while changing out the blades and didn't take responsibility for it. They didn't want to honor their own promotion. Every time I go there it's always a disaster. Do not go there! More

Christopher Paranzino, Alex Piccirillo and the team at White Plains Honda made this such an amazing experience! From the moment of walking through the door to leaving with my car! Very much appreciated! White Plains Honda made this such an amazing experience! From the moment of walking through the door to leaving with my car! Very much appreciated! More

1st time @ WP Honda Repair Center on Bank St., WP This was my first visit to WP Honda repair on Bank St. and I was pleasantly surprised with the courtesy, friendliness & efficiency. Staff worked care This was my first visit to WP Honda repair on Bank St. and I was pleasantly surprised with the courtesy, friendliness & efficiency. Staff worked carefully to keep all areas sanitized, following recommendations during the pandemic. DeSean greeted me with a smile & arranged for service w efficiency. Once I was in the system, Mark took over. He texted me during each step of the process until the work was completed. I appreciated his professionalism. I hope that the wait time for the work can be reduced in the future. More

Service done on my car I came to White Plains Honda for service and everyone was attentive as if we were buying a new car! Chris Paranzino was amazing! Through the COVID-19 I came to White Plains Honda for service and everyone was attentive as if we were buying a new car! Chris Paranzino was amazing! Through the COVID-19 they were so welcoming and provided comfort. Totally recommend going to White Plains Honda... and make sure to ask for Chris Paranzino! More

I bought a CRV EX from White Plains Honda on Thursday. The salesperson, Carly, helped me on her day off and made the process of purchasing a car remotely as seamless and easy as possible. Everyone i The salesperson, Carly, helped me on her day off and made the process of purchasing a car remotely as seamless and easy as possible. Everyone in this dealership is fair, kind and was completely committed to making me a happy customer. I am happy to recommend them to you and look forward to using their Service Dept to care for my beautiful new car! More

Once again, 100% Satisfaction! Chris Paranzino is outstanding and cares about his customers. I deeply appreciate his customer service approach which includes being responsive, professional, solution- outstanding and cares about his customers. I deeply appreciate his customer service approach which includes being responsive, professional, solution-oriented, organized, gets the job done with results that make the customer happy. It is clear that as a senior sales manager, he contributes to the culture and climate at the dealership as everyone is attentive, professional, and customer-service oriented. Go to White Plains Honda now and ask for Chris P!! More

I would give this dealership a zero if there was one. On November 9, 2019 I was ripped off for $1115 for unnecessary expenses on a Honda CRV that had hardly done 22,000 miles. I had brought in the car for w November 9, 2019 I was ripped off for $1115 for unnecessary expenses on a Honda CRV that had hardly done 22,000 miles. I had brought in the car for winter preparation such as checking the battery and coolant expecting the expenses to be under $100. Instead, the service advisor brought me an estimate of $1000 plus for changes of all kinds of oil such as differential, brake oil,throttle body service, cooling system flush, transmission service and what not on an almost brand new car, When I asked the advisor if all this work was necessary she said yes otherwise the car will end up in a major breakdown. Trusting her I allowed the work though after speaking to a friend I checked the facts on google. None of this work was required until the car had done between 60,000 to 100,000 thousand miles and in some cases never such as changing the brake oil that only needs to be topped up in a functioning vehicle. Differential needs a change after 30,000. And although a complementary mobile oil change was offered before the due date which was some thousand miles away, on receiving the bill I found only the labor was complimentary, I still had to pay $50 for the filter and the oil. I have driven cars for the last fifty five years and never were such unnecessary substances been replaced. The service advisor just took me off guard instilling fear in a woman and that too an immigrant in America. I would be wary of all dealerships but specially this one. The service advisor was a new employee and had to show her efficiency plus get the commission off my back. I’m reading horrendous reviews of this dealership fleecing customers. I’ll be looking for a dependable mechanic. More