White-Allen European Auto Group

Exceptionally rude salesperson named Nathan. ....avoid him......maybe you'll do better than we did ....avoid him......maybe you'll do better than we did More

I purchased a 2015 Porsche Macan S on 1/10/22 from White Allen Porsche in Dayton, OH. On 2/16/22 I was informed by Porsche Beachwood that the vehicle needed a new ENGINE! Cylinders had been scored however n Allen Porsche in Dayton, OH. On 2/16/22 I was informed by Porsche Beachwood that the vehicle needed a new ENGINE! Cylinders had been scored however no fault codes or check engine light ever appeared. Of course I notified White Allen via phone and emails only to get no response, even to this day. Luckily I purchased a service contract with a $250 deductible. After 2 weeks of going back and forth with Porsche Financial (service contract) they approved the claim. Beachwood Porsche not the selling dealer has been great with keeping me informed and up to date. There is only one engine for my vehicle in the USA. San Deigo, CA. I am being asked to pay the shipping cost of $2000 to get the engine to Porsche Beachwood. It would seem that the selling dealer, White Allen Porsche would cover even split the cost, since the vehicle was just bought from them. The dealership performing the repair (Beachwood) at least entertained the thought of splitting cost. White Allen has not even returned a call or email. I have left voice messages with Michael Walz, I've sent emails to Finance and to the Salesman who sold me the car. My deductible states $250, the Porsche was less than 30 days old from purchase. Of course why would anyone expect; the right thing to do? More

Sold a lemon macan bad water pump they should have known better. I’m sure managers will respond and I will respond right back going to Porsche of the village watch this place better. I’m sure managers will respond and I will respond right back going to Porsche of the village watch this place More

I had a car towed to this dealership. They could not find my car or the keys. The guy has lied to me and told me it was getting worked on when in fact I could still see it in the parking lot. Would not recom my car or the keys. The guy has lied to me and told me it was getting worked on when in fact I could still see it in the parking lot. Would not recommend this dealership More

Dishonest, rude an no integrity from this place! I would give 0 stars if possible. I've bought a lot of cars in my time and I have never been so disrespected as I was when trying to buy a car from t I would give 0 stars if possible. I've bought a lot of cars in my time and I have never been so disrespected as I was when trying to buy a car from this place. They apparently had it mis-advertised as a certified car, on many different sites, including their own. Gave me many different stories on how it happened, then tried to extort another $3k out of me to make it the way they advertised it. In the process they were pushy, rude and condescending. The most unprofessional place I've ever tried to work with, even from someone claiming to be the brand manager. BUYER BEWARE!! More

Not a great experience Porsche Salesman was good but the finance department messed up the paper work multiple times which resulted in not receiving the first billing stateme Porsche Salesman was good but the finance department messed up the paper work multiple times which resulted in not receiving the first billing statement till the day after it was due. Very annoying having to drive back and forth an hour each way just to sign paperwork that was forgotten while there the first time and then having to go back to again to resign paperwork that was put in wrong the first time. More

Compromise achieved I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a co I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue. More

Audi Experience I was extremely pleased with the professionalism and attention to meet my requirements. They searched the country to find the exact car I wanted and w I was extremely pleased with the professionalism and attention to meet my requirements. They searched the country to find the exact car I wanted and was able to deliver. Exceptional service! More

First Class Service I’ve been with Audi for 5 years, but only with White Allen Audi of Dayton for about 3 years. From buying the vehicle, to the maintenance from the Ser I’ve been with Audi for 5 years, but only with White Allen Audi of Dayton for about 3 years. From buying the vehicle, to the maintenance from the Service department, so far it has been an exceptional experience. More

Excellent service!!! I had issue with the air conditioner and brakes: the service department quickly fixed the 2 issues. The service department staff is very friendly as w I had issue with the air conditioner and brakes: the service department quickly fixed the 2 issues. The service department staff is very friendly as well as very helpful. I have only had positive experiences at this dealership. More