Wetzel Honda

The car they had listed was a lead generation listing. They started trying to send me emails and listings about other cars which I was not interested in. They started trying to send me emails and listings about other cars which I was not interested in. More

Dillon Burch was very helpful and gave me communication and knowledge of vehicle. He tried very hard to satisfy. and knowledge of vehicle. He tried very hard to satisfy. More

The responsiveness was superb and the service was also. The vehicle was ready when we arrived and the financial dept was very well prepared. We were offered extras and options but never pressured. All in a The vehicle was ready when we arrived and the financial dept was very well prepared. We were offered extras and options but never pressured. All in all a very good experience. The 80 mile trip was worth, we would recommend this dealer and personnel to anyone. More

Lynn Wetzel refuses to deal with certain serious problems In all good faith, I bought a 2017 Honda Accord Touring. When I spoke to various people at the dealership about the low mileage I was getting (the re In all good faith, I bought a 2017 Honda Accord Touring. When I spoke to various people at the dealership about the low mileage I was getting (the reputed excellent mileage one of the prime reasons I chose a Honda), I was given a variety of reasons for this low mileage, mileage no where near what Honda said I should be getting. None of the explanations helped increase the mileage. Finally, I sent a registered letter to Mr. Wetzel about this problem. He never had the courtesy nor the honesty to reply to my letter. LET THE BUYER BEWARE. If something is seriously wrong with your car, in all likelihood, Mr. Lynn Wetzel is going to do everything he can not to respond to your problem since it will be money out of his pocket. In my experience, he refused to deal honestly and ethically with me. CAVEAT EMPTOR. More

Excellent customer service from Jim Snyder Needed some advice on how to fix an error code on radio. Spoke to Jim Snyder and he gave me clear easy to understand instructions. Then his direct n Needed some advice on how to fix an error code on radio. Spoke to Jim Snyder and he gave me clear easy to understand instructions. Then his direct number to call if I had any problems. He is always cheerful and makes visits and calls pleasant. I appreciate the great service!!!!! Would definitely recommend to friends and family. More

Great experience We purchased a 2015 Civic from Rob Agee. A very polite & knowledgeable salesman. He was patient with us & answered all our questions. We got a great d We purchased a 2015 Civic from Rob Agee. A very polite & knowledgeable salesman. He was patient with us & answered all our questions. We got a great deal & a free TV. We will be back when it is time to trade. We highly recommend Wetzel Honda. Speak to Rob. He will help you with your purchase. More

I did the DREADED CAR BUYING EXPERIENCE. Pushy salesmen,false promises,and then the finance manager-- giving your pages of paper to sign with dollar amounts only " RAINMAN" would understand. I dr salesmen,false promises,and then the finance manager-- giving your pages of paper to sign with dollar amounts only " RAINMAN" would understand. I drove 1 1/2 hours in a blizzard in January to Wetzel Honda to be greeted by Derek Weyl ,the most professional,polite, and helpful salesman I have ever dealt with. I was impressed with his honesty, knowledge and patience with all my questions without being the least bit pushy. I got a great price for my trade in vehicle and the 2010 Odyssey I purchased was $2200.00 less than anywhere I looked in Cincinnati! To top it off, the Finance Manager got me a better loan rate than my own credit union! I am extremely happy with my purchase. Outstanding service from sales to service- the way car buying should be! More

I bought a car from Patrick Brunsman on Wednesday, July 25, 2012. Patrick went over and beyond to make the process of buying a new car easy. Patrick was very professional and spent a large amount of time 25, 2012. Patrick went over and beyond to make the process of buying a new car easy. Patrick was very professional and spent a large amount of time reviewing each feature of the Honda CR-V. It is evident that Patrick is very knowledgeable about Honda's and I was most impressed with Patrick as a salesman. I would highly recommend Patrick to new customers. I also want to commend the Wetzel Dealership. As a customer, I felt valued and respected. I am so impressed with the amount of time that the staff spent answering all of my questions and walking me through the process of purchasing a new car. The staff is welcoming, informative, and caring. I want to thank the entire staff at Wetzel Honda for making the purchase of a new car such a wonderful experience. Thanks Again, Regan Loudner More