Westboro Toyota

What should have been the easiest car buying experience ever turned into a week of no communication from them on pick up date. They delayed in requesting the necessary stamp from insurance and insisted it ever turned into a week of no communication from them on pick up date. They delayed in requesting the necessary stamp from insurance and insisted it was the insurance company dragging their feet. JD Janes was a shining light, driving out of his way to get a signature to save me a trip. I called to speak to the GM twice and never received a call back. Cash deal. Should have been registered in 2 days TOPS. Disappointed More

My appointment was at 11:45. . I arrived early for oil change and tire rotation. I was there for 2 hours . I arrived early for oil change and tire rotation. I was there for 2 hours More

Alex and J D were very helpful on what I was looking for thank you Richard thank you Richard More

Good customer service and support . Manson was very excellent and efficient . He helped us choose a good car Manson was very excellent and efficient . He helped us choose a good car More

Always told that everything would be properly arrange, but never was. Caught them putting incorrect last name, they said they'd fixed it and printed new documents, loan still has wrong name. Called multip but never was. Caught them putting incorrect last name, they said they'd fixed it and printed new documents, loan still has wrong name. Called multiple times about the registration being ready, was never given proper timelines and had to keep calling myself even though I was told I would get a callback on the status in 5 minutes. When we first looked at the car there was an issue with the door and they said they'd fixed it, they did not and we had to stay on top of it. More

My sales person was helpful at first, but not very responsive when I reached out for updates once the date when he said my vehicle would be delivered. He was either ignorant of the process and how lon responsive when I reached out for updates once the date when he said my vehicle would be delivered. He was either ignorant of the process and how long it took, or blatantly lying about what was needed from me to get my vehicle. More

Leo was amazing, gave us all the attention we need and more. Great service! Our issue was to get out plates, that department could be faster. Our insurance guys was very responsive but looks like that more. Great service! Our issue was to get out plates, that department could be faster. Our insurance guys was very responsive but looks like that the dealer plate department wasn’t in a hurry. Too bad, besides that everything was 5 stars More

Quote was accurate. Work was completed on time. Good communication with the service associate. Good experience overall. Work was completed on time. Good communication with the service associate. Good experience overall. More

Nice people, fast service. Not completely transparent but what dealer is? They have a lot of very nice inventory, however. Not completely transparent but what dealer is? They have a lot of very nice inventory, however. More

Just excellent. Was able to get my 07 Camry in immediately after a breakdown on I90. Alternator and battery replaced and a rental provided so I could continue my j Was able to get my 07 Camry in immediately after a breakdown on I90. Alternator and battery replaced and a rental provided so I could continue my journey to Boston. Car was ready the next day. Juan QB'd the situation very professionally. Great service dept and staff. More