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West Broad Honda

Richmond, VA

4.8
646 Reviews

7014 W Broad St

Richmond, VA

23294

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646 Reviews of West Broad Honda

April 29, 2024

Waylon in the service department was very helpful and responsive! Even though we ran into an unexpected issue with my accord, he was more than willing to help make it right in a timely matter. Love the More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
April 27, 2024

Easy and quick service appointment. Wait time was less than expected. Waylon was efficient and friendly. More

by pbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Loyd
April 26, 2024

Staff was friendly and highly efficient. Waylon did an outstanding job keeping me informed of the progress being made on my car. More

by BEVERLEY_BLACKWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
April 13, 2024

Waylon was super helpful and willing to listen to my concerns! He took great care of my vehicle and was very prompt and communicative about their recommended solutions. My car was ready quickly and I fe More

by zthayer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
April 12, 2024

Friendly and helpful staff. I brought my car to be serviced here for the first time and they were speedy, clean and kind! More

by mlanespencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
April 06, 2024

In the serene heart of our bustling town, there lies a bastion of commerce and civility, a dealership by name but a palace of dreams by nature, where I had the distinct pleasure of finding myself one fate More

by shorneber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sewell
March 25, 2024

Easy and quick service appointment. Waylon was efficient and friendly. We will buy more cars from this location. More

by victoriamcmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
March 19, 2024

Fast and efficient service. Waylon was professional and kept me informed as to progress of the service. More

by thomas.wren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
March 18, 2024

West Broad Honda provides Excellent customer service , the service advisor was friendly, patient and professional ! More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
March 14, 2024

Waylon did a great job taking care of me (and therefore my car). Their professional care and ability of WBH to accurately track and monitor my car’s needs brings me back and back and back for all of our mu More

by Hlgewanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
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