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Watermark Ford Nissan

Madisonville, KY

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108 Reviews

1801 Lantaff Boulevard

Madisonville, KY

42431

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Showing 108 reviews

April 27, 2023

Brandon Belt was very courteous and knowledgable, answering all my questions and giving me all the information I needed to make my buying decision as simple and quick as possible. He is to be commend More

by rlabruce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Belt, Brandon
October 15, 2022

I never thought I'd be writing a positive review for a car dealership, let alone a glowing one. But purchasing from Watermark Nissan was a dream experience I never thought I'd ever experience with a car More

by sblair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Belt
May 21, 2021

I purchased a new 2014 nissan rouge seven years ago. I received a lifetime warranty when I bought this vehicle. We live in Evansville In. and we let the dealership know we would be getting all of our serv More

by Smwalker0422
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
May 28, 2021 -

Watermark Ford Nissan responded

Hello, after reviewing your comments there are some items we would like to clarify. In order for our COMPLIMENTARY Warranty Forever to remain active, certain guidelines have to be followed. At the time of delivery, an agreement was signed that stated, if you decided not to complete your regular maintenance service with us, you would need to call for maintenance pre-authorization. Saying that you were going to have your vehicle serviced in Evansville, IN. does not absolve you of this requirement. This agreement also states that all services must be performed at a licensed repair facility. Below is a link to our website which provides all of the information regarding Warranty Forever. This also includes the dollar amount of paid claims at $33,857,597 and the total number of paid claims at 34,363. https://www.watermarknissanky.com/warranty-forever.htm Again, our Warranty Forever is COMPLIMENTARY…TOTALLY FREE - no customer pays for Warranty Forever. The only requirements are that you call for pre-authorization for maintenance if you aren’t able to bring it to any of our Watermark Auto Group locations. If you have any questions or would like to discuss this further, please contact our Managing Partner, Craig Questelle, at (270) 821-4100

May 29, 2021 -

Smwalker0422 responded

I’m sure you were not there 7 years ago when we had this agreement. When we purchased this vehicle we had a conversation with the salesman that we live in Evansville and we would be taking it to D-pat in Evansville for all the service which we did. We can not help what the dealer in Evansville didn't do. Thanks for your response, have a great day.

June 18, 2019

EFFICIENT, FAST, PEOPLE AT SERVICE COUNTER ARE VERY NICE AND THEY ALWAYS TAKE VERY GOOD CARE OF ME !! I HAVE ONLY HAD 1 SMALL PROBLEM BUT THE RESOLVED IT QUICKLY FOR ME.I WOULD HIGHLLY RECCOMEND THEM . More

by DWIGHTRIDEOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LEIGHA I THINK WAS HER NAME !! HIGHLLY RECCOMEND/PHIL
May 31, 2019

Best in town Watermark Ford always does a great job! There’s friendly people and a Comfortable environment with snacks and drinks and a TV to watch what ever you w More

by Mom of 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 26, 2019

2016 f150 Great place worked with me for what I was looking for and gave me a good deal for my trade. Brandon was my salesman and was very professional. More

by Sclemons1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 22, 2019

Friendly staff I was very pleased with my experience. Everyone was very friendly and helpful. They worked with me to get the car and features I wanted. I’m very happ More

by Taurus fanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Branson, Tom in business office, Stephanie.
May 17, 2019

When I need a need car, I will come back here. It was your salesman Mike. He is the reason we brought from you. He has done everything that has needed to be done for us and he works on it until it’ More

by Rickyshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The girl at the front
May 16, 2019

They have really improved on the time it take to do a full s When I first bought the truck in 2017 service department was slacking but in the last few years I’ve noticed they’re starting to get on top of their g More

by Summersford250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tresa
May 15, 2019

Service My appointment was for 1:30, I was ready to go by 2:30. I was very pleased with timely and prompt service. Price was a little high but no more than More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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