Walser Chrysler Jeep Dodge RAM

Clean - well organized- efficient- very smooth transaction - nice purchasing experience - Nate was responsive to all our requests transaction - nice purchasing experience - Nate was responsive to all our requests More

Very good service and sales will go out of their way to help their customers with complete satisfaction. help their customers with complete satisfaction. More

Jim Sochko is great. Easy to work with, quality work, quick with a smile. Highly recommend. Easy to work with, quality work, quick with a smile. Highly recommend. More

Diagnosed the issue right away, after I had it at another dealership for over a week! Also, worked hard to make sure my extended warranty would cover the repair. Thanks! dealership for over a week! Also, worked hard to make sure my extended warranty would cover the repair. Thanks! More

Clean shop organized well informed knowledgeable members friendly employees large waiting area tv food drinks available lyft is available upon request friendly employees large waiting area tv food drinks available lyft is available upon request More

The mechanic and advisor went out of there way to take care of me. It was great! care of me. It was great! More

We were greated by professional employees. Totally explained what estimated cost , informed on any additional cost and time frame. Thanks! Totally explained what estimated cost , informed on any additional cost and time frame. Thanks! More

exceptional customer service by Marc and team. Super attentive and attune with customer needs and concerns. Super attentive and attune with customer needs and concerns. More

The dealership was clean and presentable. They were moving showroom vehicles, so tables were being moved while we were there. Amenities were reasonable, only 1 bag of popcorn when we were off They were moving showroom vehicles, so tables were being moved while we were there. Amenities were reasonable, only 1 bag of popcorn when we were offered snacks and was stated they could make more, other snacks were gone by that time. Busy, but we were accommodated by a young salesman, we made an appointment 30 minutes prior. The dealership overall was fine, however, our experience could have been better. The salesman didn’t know much about the specific vehicle we were interested in. After decided to move forward with the purchase he also fumbled through the purchasing process and ultimately forgot to have us fill out a form after we left and ran us down while leaving to finish filling the form out he forgot. The vehicle wasn’t cleaned prior to purchasing. He had it detailed while we were doing the forms, only to have the vehicle not cleaned well after the detailing either. Sand, crumbs, and sticky stuff left on the side panels and leather seats. We shared that it wasn’t cleaned well and he said we could come back for a thorough clean and to get the license plate on, as their shop had closed by then. When we came back to get the license plate on and vehicle cleaned, they got the plate on quickly but ended up waiting 2 hours for the vehicle to be done as the sales person was helping another customer. He said we’d only be there an hour. The vehicle was still not well cleaned with sticky stuff still on the seats and sand on the panels with spill splatters on the panels also. Overall, pretty unsatisfied with the service we received, however the dealership itself was fine, as this review asked for what we thought of the dealership. More

Walser has been my dealership for my last three vehicles. They’re the only one I will consider because the staff is outstanding top to bottom and they make you feel as if you are their only customer. Kudos They’re the only one I will consider because the staff is outstanding top to bottom and they make you feel as if you are their only customer. Kudos to everyone at Walser Jeep Hopkins!! More