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Walls Ford - Service Center

Salisbury, MA

5.0
418 Reviews

418 Reviews of Walls Ford - Service Center

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March 09, 2024

Thank you Bethany! I truly appreciate all that you and the Walls Ford team did to solve the issue with my Bronco. No short cuts taken and most importantly you provided More

by L.ogden978
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Thank you Bethany and thanks for supporting your veterans! U were great it was a pleasure. More

by jjuan007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Walls Ford responded

Thank you for your service, and for your review! We look forward to serving you for many years to come!

January 17, 2024

I tried to have my vehicle serviced at Danvers Ford and on a whim I stoped in at Walls Ford. I want to say thank you to both Bethany and Sean. From the moment I walked into the service center I was greeted More

by frampton4517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Walls Ford responded

Welcome to the Wall's Ford family! Thank you for your review. Hearing that you had such good experience is the best thing we could hope for! We look forward to serving you for many years to come. Thank you for choosing Wall's Ford!

January 16, 2024

Bethany was extremely helpful and communicated very well, with what was going on with my car both times I've been here. The whole service team at Wall's Ford does a great job making sure to help you out as b More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Walls Ford responded

Thank you for sharing the experience you had at Wall's Ford with Bethany. The team works hard to provide top level customer service, and appreciates hearing their efforts do not go unnoticed. Sorry we were unable to resolve the issue this time, but glad the team extended the invitation for you to bring it back immediately if it happens again. Thank you for choosing Wall's Ford - we look forward to serving you for many years to come!

January 14, 2024

Great service, walls went above and beyond to fit me in before my warranty expired in 50 miles.... More

by Never know what to put
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Walls Ford responded

Thank you for sharing your experience - So glad we were able to find time before expired! We look forward to continue serving you for many years to come!

January 12, 2024

Quality work in a timely manner. Walls Ford again met all my needs and provided the perfect resolve to my issue. More

by epd_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Walls Ford responded

Thank you for taking the time to share your experience, and thank you for choosing Wall's Ford. We look forward to serving you for many years to come!

December 21, 2023

Bethany and everyone I dealt with at Wall's Ford were fantastic. They were pleasant, knowledgeable, and the work was done quickly as well. Thank you!! More

by pattymellon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Thank you Walls Ford and Bethany for keeping me in the loop to get my car tires replaced . More

by Michaelporsche5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Walls Ford responded

Thanks for choosing Wall's Ford, Michael. We can’t wait to help you again!

December 20, 2023

Bethany was very knowledgeable, friendly and helpful. The service team and cashier are always pleasant. More

by kendra.rideout408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Walls Ford responded

We appreciate you sharing your experience, Kendra, and look forward to providing you that same level of service for many years to come!

December 15, 2023

Service was excellent. Professional, courteous , and pleasant. Would highly recommend to anyone who is looking for a new place to bring their vehicle. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Walls Ford responded

We really appreciate you taking the time to leave us a review, Eileen. We’re so happy to hear that you had a great experience, and we look forward to continue providing you in a professional, courteous, and pleasant way for many years to come! Thank you for your review, and your recommendation!

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