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Volvo Cars Rochester - Service Center

Rochester, NY

4.9
179 Reviews

179 Reviews of Volvo Cars Rochester - Service Center

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May 13, 2024

Great customer service and the interior/exterior detail was just like getting a brand new car. More

by MATTHEW74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Paul and Nick
May 02, 2024

I’m always satisfied with this Volvo dealer and their service department. Friendly, great mechanics. I feel confident when Imleave that my car has been well,cared for and I don’t have to worry. I can jus More

by NROSSI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim at desk.
May 02, 2024 -

Volvo Cars Rochester responded

We're delighted to know you've had consistently satisfying experiences with our service department at Volvo Cars Rochester. It's great that you can drive away worry-free, knowing your car has been well cared for! Enjoy the ride and thanks for sharing this review.

May 02, 2024

The service staff at the front desk were welcoming, professional and kind. The service work was completed when they said it would be done. Thank you. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 02, 2024 -

Volvo Cars Rochester responded

Anne, we're glad to know you had a positive experience with our service staff at Volvo Cars Rochester. We always aim for efficiency and professionalism. Thanks for your feedback!

April 25, 2024

Clean and service staff were excellent etc etc etc etc etc etc etc etc etc More

by BTUSKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sefvicet
Apr 26, 2024 -

Volvo Cars Rochester responded

We're happy to hear your service visit went excellent at Volvo Cars Rochester. Thanks for the review!

April 19, 2024

Very family oriented. ..been with them, both in sales and service, for 14 years and simply cannot complement their professional and personable conduct enough. This dealersh More

by GPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Deguzman
Apr 22, 2024 -

Volvo Cars Rochester responded

We're so grateful for your long-term support and trust in our team at Volvo Cars Rochester! It's wonderful to know that you've had such positive experiences with us over the years. Here's to many more together!

April 17, 2024

Worked with Jim in service and work was timely and of high standards across the board! More

by RLDSBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 17, 2024 -

Volvo Cars Rochester responded

It's wonderful to hear your service visit at Volvo Cars Rochester was of high quality and completed in a timely manner. Thanks for the positive feedback- we appreciate it!

April 15, 2024

Wish to once again express my sincere gratitude and appreciation for both the top rate professional services provided and personal demeanor extended by the dealership's service department personnel and More

by ART.PIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano, Jim Zicari, Paul Simmons, Kim Cook, Aden Reyes, Armando Barberi, Sean Crayton, Dar Melenbacher- to name a few.
Apr 15, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've consistently had a great experience with our service department at Volvo Cars Rochester. Your kind words and continued support mean the world to us! Thanks for being part of our family, we look forward to serving you in the future.

April 14, 2024

All of my expectations for service were met or exceeded. I was very pleased with the support. More

by MikeSC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 15, 2024 -

Volvo Cars Rochester responded

Mike, it's wonderful to hear our service center team could meet and even exceed some of your expectations. Thanks for taking the time to share this positive feedback with us- we appreciate it!

April 10, 2024

Very efficient and helpful Service was timely and as promised. I asked only for and oil change and tire rotation and everything was great. More

by SANDYW2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Apr 15, 2024 -

Volvo Cars Rochester responded

Sandy, we're glad to know your service visit at Volvo Cars Rochester was efficient and helpful. Thanks for trusting us with your oil change and tire rotation!

April 10, 2024

Even though I have a fleet vehicle they always treat me as if I bought the XC90 from them. The service team is always great. More

by SDECOSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Jim
Apr 15, 2024 -

Volvo Cars Rochester responded

We're glad to know our service team at Volvo Cars Rochester has been able to provide you with great care, regardless of where your XC90 was purchased. We appreciate the positive feedback!

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