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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
215 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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1500 University Ave

Rochester, NY

14610

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Showing 215 reviews

April 27, 2024

Great Service and great team to work with. I will definitely do business with them int he future, More

by JAMES_MARASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Erickson
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Apr 29, 2024 -

Volvo Cars Rochester responded

We're so glad to hear you had a great experience at Volvo Cars Rochester. We look forward to seeing you again in the future!

Helpful
April 25, 2024

Clean and service staff were excellent etc etc etc etc etc etc etc etc etc More

by BTUSKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sefvicet
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Apr 26, 2024 -

Volvo Cars Rochester responded

We're happy to hear your service visit went excellent at Volvo Cars Rochester. Thanks for the review!

Helpful
April 20, 2024

Everything was professional from start to finish. My sales rep was low key but on top of the transaction. Finance department was organized. Paperwork easy. Everything was ready when I picked the car More

by LLUNDBACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Black
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Apr 22, 2024 -

Volvo Cars Rochester responded

We're glad to know your experience with us at Volvo Cars Rochester was smooth and professional. We strive for efficient service, from sales to finance! Enjoy the ride in your new car!

Helpful
April 19, 2024

Very family oriented. ..been with them, both in sales and service, for 14 years and simply cannot complement their professional and personable conduct enough. This dealersh More

by GPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Deguzman
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Apr 22, 2024 -

Volvo Cars Rochester responded

We're so grateful for your long-term support and trust in our team at Volvo Cars Rochester! It's wonderful to know that you've had such positive experiences with us over the years. Here's to many more together!

Helpful
April 18, 2024

The entire process from car purchase to pickup was handled professionally. We appreciated the time our sales person (Alexandria) spent reviewing the car operation details ... and her enthusiasm. More

by RKANTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria
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Apr 19, 2024 -

Volvo Cars Rochester responded

We're glad to know that you had a professional and thorough experience with us at Volvo Cars Rochester. Alexandria will be pleased to learn about your positive feedback! Enjoy the ride in your new car.

Helpful
April 17, 2024

Worked with Jim in service and work was timely and of high standards across the board! More

by RLDSBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 17, 2024 -

Volvo Cars Rochester responded

It's wonderful to hear your service visit at Volvo Cars Rochester was of high quality and completed in a timely manner. Thanks for the positive feedback- we appreciate it!

Helpful
April 15, 2024

Wish to once again express my sincere gratitude and appreciation for both the top rate professional services provided and personal demeanor extended by the dealership's service department personnel and More

by ART.PIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano, Jim Zicari, Paul Simmons, Kim Cook, Aden Reyes, Armando Barberi, Sean Crayton, Dar Melenbacher- to name a few.
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Apr 15, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've consistently had a great experience with our service department at Volvo Cars Rochester. Your kind words and continued support mean the world to us! Thanks for being part of our family, we look forward to serving you in the future.

Helpful
April 14, 2024

All of my expectations for service were met or exceeded. I was very pleased with the support. More

by MikeSC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 15, 2024 -

Volvo Cars Rochester responded

Mike, it's wonderful to hear our service center team could meet and even exceed some of your expectations. Thanks for taking the time to share this positive feedback with us- we appreciate it!

Helpful
April 10, 2024

Very efficient and helpful Service was timely and as promised. I asked only for and oil change and tire rotation and everything was great. More

by SANDYW2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Apr 15, 2024 -

Volvo Cars Rochester responded

Sandy, we're glad to know your service visit at Volvo Cars Rochester was efficient and helpful. Thanks for trusting us with your oil change and tire rotation!

Helpful
April 10, 2024

Even though I have a fleet vehicle they always treat me as if I bought the XC90 from them. The service team is always great. More

by SDECOSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Jim
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Apr 15, 2024 -

Volvo Cars Rochester responded

We're glad to know our service team at Volvo Cars Rochester has been able to provide you with great care, regardless of where your XC90 was purchased. We appreciate the positive feedback!

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