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Vision Buick GMC
Rochester, NY
601 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 601 reviews
June 09, 2024
The wait was really long and for them to come out and say the manager had to see was they gonna fix my tire and it is part of my warranty wasn’t good and it’s been a few days and still have not heard from th the manager had to see was they gonna fix my tire and it is part of my warranty wasn’t good and it’s been a few days and still have not heard from them More
by antwanita1
Verified CustomerEmployees Worked With
Helpful June 09, 2024
When I arrived no one had any information about me so it took quite awhile to get that all filled out. The service was good. I only went to Vision because I wanted a diagnostic done on the used Encore I bou took quite awhile to get that all filled out. The service was good. I only went to Vision because I wanted a diagnostic done on the used Encore I bought and they were the highest rated for service. I will go to Bob Johnson from now on because it is a lot closer to my home. Vision wasn’t as organized as IDE is, we take our Honda there and they are excellent. More
by Sweetie
Employees Worked With
June 09, 2024
Vision Buick GMC has always had good service. This good service is what helped us to make a decision to buy two new vehicles from the sales department earlier this year. This good service is what helped us to make a decision to buy two new vehicles from the sales department earlier this year. More
by JIMBECK09
Employees Worked With
Frank
June 08, 2024
Great employee's clean and nice surroundings also great selection of vehicles great dealerships and Jake our salesman is a really nice and well informative about the product he sells selection of vehicles great dealerships and Jake our salesman is a really nice and well informative about the product he sells More
by JB
June 07, 2024
I found Vision to be a very professional and well run dealership. Sales and finance staff very helpful and knowledgeable. Felt like I got a fair deal. Would recommend this dealership if asked. dealership. Sales and finance staff very helpful and knowledgeable. Felt like I got a fair deal. Would recommend this dealership if asked. More
by alanbmorley
Employees Worked With
Smith
June 06, 2024
I stand waiting for service too long when there are three employees at their desks. I arrive on time for my appointments and wait an additional 15 minutes before I am attended too. They do stuff on their com employees at their desks. I arrive on time for my appointments and wait an additional 15 minutes before I am attended too. They do stuff on their computer, talk with other employees, and generally do everything BUT call me up. What is the point of an appointment if the workers will attend to it at their leisure. Then my calls are not returned forcing me to find a way to the dealership to talk to someone only to find out the car isn't ready and their initial call was to discuss the repair job. Forcing me to find my way back home and wait again. And finally when I do arrive to pick up my car, I am again waiting 15 minutes or more while the repair department is fully staffed before me. I have received rides from others and they all comment on the wait and recommend other autoshops. So this has a compound effect of others not wanting to be serviced here. More
by RICK JACKSON
Employees Worked With
