Vara Chevrolet
San Antonio, TX
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I bought my 2022 truck from vara So on my AC went out at 23000 miles.I figured they can fix it. Was told by service department. Would take five days. Here we are 2 weeks later. They said it's the a c compr 23000 miles.I figured they can fix it. Was told by service department. Would take five days. Here we are 2 weeks later. They said it's the a c compressor. But wait, there's more.They already told me that they checked the AC compressor the freon that it was something electrical.Now it came back to the a c compressor again which which attack didn't get on my truck for 7 days So it sat for 7 days Which I still believe they were lying and the tech really got on it the 11 day. Don't take your car to Vada.For service advisors just lied to do basically, they're handling you. Where's place to buy and service vehicle. More
I bought a 2022 Chevy Silverado. Not even 7400 miles and my truck had gone down three times. Vara will not provide a loaner vehicle. I’ve had to spend out of pocket to get to work! V Not even 7400 miles and my truck had gone down three times. Vara will not provide a loaner vehicle. I’ve had to spend out of pocket to get to work! Vara is not customer friendly!!!! I do not recommend this dealer to sell you a vehicle!!!! Buyer beware!!!! More
The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they chan take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they change their response later on The service department in this dealership is a joke they take money and don’t perform the work that is asked of them. I wrote a review on Google and their response proved that I was right and then they changed their response. They asked me to bring the truck back to finish the work that I knew wasn’t done. Then to make things right in their eyes, they wanted to throw in a whole bunch of free diagnostic stuff so against my better judgment I took the truck back to them only to GPS my truck and it never moves for two days. So I’ll never know the real truth since the service advisor lied to me and got the mechanic who worked on my truck to lie to me as well. I wouldn’t recommend this place for anything but buying a cash vehicle out right and never seeing them again. It’s really sad when the sales team has nothing but bad things to say about their own service department. More
Terrible experience. I felt like I was lied to from day one just to make another sale. From ordering my 2023 C8 Corvette I was told one thing and 16 months later when my I felt like I was lied to from day one just to make another sale. From ordering my 2023 C8 Corvette I was told one thing and 16 months later when my vehicle arrived I was told something else. I had to argue with the sales manager and the owner just to get what I signed up for. My parents bought several vehicles from them in the past and now I realize why they stopped. This was my first and last purchase with them. More