Universal Toyota

All was very good. No complaints. It was fast service. Justin is always good on feedback on vehicle.. No complaints. It was fast service. Justin is always good on feedback on vehicle.. More

Great experience with Thomas and Jose. They stayed late for us in a purchase . It was probably the most joyful experience me and my wife had buying a vehicle. Very satisfied with trade in They stayed late for us in a purchase . It was probably the most joyful experience me and my wife had buying a vehicle. Very satisfied with trade in and cost. Very honest guys at Universal. More

David Joiner is a extraordinary 5 star sales associate. He is a professional and so knowledgeable with all vehicles on the premise. My experience was stress free and pleasant. I love my new Corolla Hatchba He is a professional and so knowledgeable with all vehicles on the premise. My experience was stress free and pleasant. I love my new Corolla Hatchback. David is a valuable asset to o Universal City Toyota. David Joiner should receive and Employee of the Month. More

We purchased a used car from salesman Elroy Elizondo. He went above and beyond for a great experience. He went above and beyond for a great experience. More

Put a deposit on a new van in January 2024. Never received updates on its arrival. Left messages with two of my salespeople, no one returned my call-ever. On the day it was to arrive I was told Never received updates on its arrival. Left messages with two of my salespeople, no one returned my call-ever. On the day it was to arrive I was told it was sold. I did my part preparing for financing and insurance and this company let me down. When I talked to a floor manager he was only interested in making another sale. More

David Joiner at Universal Toyota deserves more than just five stars—he's a sales virtuoso! His prowess in the art of salesmanship is truly unparalleled. Not only did he secure us an incredibly good price, b five stars—he's a sales virtuoso! His prowess in the art of salesmanship is truly unparalleled. Not only did he secure us an incredibly good price, but he also orchestrated the entire process with a level of finesse that left us in awe. Working with David was not just a transaction; it was an experience of seamless excellence. If there were more stars to give, he would undoubtedly eclipse them all. Our gratitude for such an outstanding salesperson knows no bounds! More

Been dealing with Zeke Quiroz for almost 5 year, always helpful and gets me in the right vehicle! Universal is lucky to have him and me as a customer. thank you again zeke! - The General helpful and gets me in the right vehicle! Universal is lucky to have him and me as a customer. thank you again zeke! - The General More

Recently purchased a vehicle from this dealer . It took them almost a month to close the deal . I obtained financing through my own bank. This dealer kept pushing their own financing even after I It took them almost a month to close the deal . I obtained financing through my own bank. This dealer kept pushing their own financing even after I gave them them the bank info . The salesman told me the vehicle was detailed and there would be a half tank of gas. The vehicle did not have enough gas to make it home . The gas light was on . I notified the dealer, they refused to put any additional gas in the vehicle . Very deceptive . Not an honest dealer . It wouldn’t have been a big deal if they wouldn’t have told me otherwise. Be aware . More

I truly had a great experience car shopping at Universal Toyota. My salesman was John Hernandez (on the New Car side) and he was AMAZING!!! He was very patient and extremely helpful. He truly showed that he Toyota. My salesman was John Hernandez (on the New Car side) and he was AMAZING!!! He was very patient and extremely helpful. He truly showed that he cares about his clients and lets us know he’s there to help us get in a vehicle that we love and feel comfortable in. I know most people don’t have great things to say about the finance department; but, Donnie from the finance team was just as amazing. Thank you so much John and Donnie for ALL of your help!!! I’ve never felt so comfortable at a dealership. If you’re looking for a vehicle, I recommend reaching out to these two gentlemen. I guarantee you’ll drive away satisfied. More

Everyone is courteous and attentive. Thank you for working my vehicle in for service, I appreciate all you do. Thank you for working my vehicle in for service, I appreciate all you do. More