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Twin Lakes Chrysler Dodge Jeep Ram

Monticello, IN

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35 Reviews

114 N 8th St

Monticello, IN

47960

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Showing 35 reviews

August 16, 2023

Awful customer service. Used car department is managed by someone who has not taught their employees to communicate effectively. More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Shidler, Fredie Furlano Jr
March 22, 2023

Rich in the service dept helped us out when r vehicle went down. We didn’t purchase our vehicle there but they went above and beyond to get us going. Next purchase will definitely come from them. More

by tgeorge0656
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 06, 2023 -

Twin Lakes Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review and for sharing your positive experience with Rich in our service department. We're thrilled to hear that he went above and beyond to assist you, even though you didn't purchase your vehicle from us. We pride ourselves on providing excellent customer service and are glad that we were able to meet your expectations. We appreciate your trust in us and look forward to the opportunity to serve you again for your next vehicle purchase. If there's anything we can do to assist you further, please don't hesitate to reach out to us.

February 14, 2023

I had the pleasure of working with Curt at Twin Lakes Chrysler Dodge Jeep Ram and I couldn't be happier with my experience. Curt was incredibly knowledgeable about the vehicles and was able to answer all More

by Joyce Crichfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Miller, Curt Brazzle, Mike Musk, Kylen Rushbrook
April 27, 2021

I have bought MANY vehicles in my lifetime, but none was as easy as the Jeep I bought at Twin Lakes. The vehicle was priced $2000 lower than one I found in Indy and they gave me $2000 more in trade than any More

by danimal3216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Weishaar
October 14, 2020

They are very good at the services they provide for my auto I have been a loyal customer for this dealership for years Very happy with my experiences there always Great people too “ Friendly and p More

by Free the horses 5.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Hunt
October 06, 2020

Phil Weishaar was awesome. Easy to work with and get looking until we found exactly what I wanted. Easy financing and closing. All were super friendly. More

by JEFF W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Weishaar, Rose Hunt
October 02, 2020

Great service friendly staff every time I go to the dealership I am always treated well I have had my problem taken care of the service department always treats me well More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Hunt
September 25, 2020

Working with our salesman, Curt, was an excellent experience. He was always in communication with us. We love our new 2020 Ram 1500 Laramie! Thank you! More

by quieth2o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Brazzle, sales, Rose Hunt
July 18, 2020

Service was fast and people are friendly. Quality always. I would recommend to anyone needing service to check them out. A+A+A+ Great People More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Hunt
June 24, 2020

Always great and dependable service, I trust my advisor Cody to always let me know what my Jeep needs. The technicians are knowledgeable, Darron is great at diagnosis and repairing whatever I need. More

by Blondie18524
Recommend Dealer
Yes
Employees Worked With
Cody Pugh
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