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Trinity Cadillac

Englewood Cliffs, NJ

4.6
672 Reviews
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374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 672 reviews

April 28, 2024

She was wonderful with everything to help me to purchase the car ! I talked with her 2 days before I drive almost 2 hours to buy the car for make sure everything was provided before and her give me the att More

by Diego sobrinho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason finance Maneger
April 27, 2024

Sunni was very helpful and patient since the beginning of our sale experience. We love our Lyriq! More

by rconsales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Efficient and pleasant experience. Walter is a pleasure. We will be back Don’t care for the 15 word requirement More

by brnurse563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dashia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

It was the day of the solar eclipse so they shared their glasses so we all could see it. The staff is very friendly and welcoming. More

by opel10301
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Horrible transaction. Was in contact with sales rep Alex. Got the runaround. Sold it to another buyer without a giving a courtesy call. Never again. More

by Ivanruhnke1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Singleton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Trinity Cadillac responded

Mr. & Mrs. Ceglia, I reviewed your interaction with Alex, your offer on the vehicle we had in inventory was $6,000 lower than our advertised price. Truth be told, we thought you were just taking a shot and not serious about a purchase. So, as a result we sold the car to someone else that made a much more competitive offer. A courtesy call did not seem appropriate to try to get you to spend an additional $6,000. The current vehicle market is very competitive, much like the real estate market. If you see something you like in your budget, be prepared to pounce on it. If you see something outside of your budget, it is not likely the dealer will come down to your offer. Take care and good luck with your vehicle search. Richard Aquino General Manager Trinity Cadillac

April 23, 2024

Honest and made us feel welcomed. Even though we came a bit late they helped us the whole way through past closing hours. Very appreciate. More

by vxtaveras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Trinity Cadillac responded

Good Morning, We appreciate you taking the time to leave us a review!

April 23, 2024

Jefferson is your guy! An amazing staff. Quick and easy process. Definitely would recommend doing business with them. More

by luis.feliz2189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jefferson
Apr 24, 2024 -

Trinity Cadillac responded

Luis, We are so glad your visit was a seamless one!

April 20, 2024

Sunni was great and she made my whole “shopping/buying” experience very easy. Also her management team did a great job making my purchase very easy and fast More

by zsolt.george.boka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience with us!

April 19, 2024

Everything was good from start to finish. Professional and courteous staff. Quick service, took a little over an hour for an oil change, tire rotation and car wash. Only issue, my tires were More

by yusufzai.nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Uday Jarrar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dashia Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Trinity Cadillac responded

Yusudzai, We are so glad that we were able to successfully assist you!

April 17, 2024

Sunni and Marcus were great! Made the entire process simple and easy! Couldn't be happier! More

by michaelr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Apr 24, 2024 -

Trinity Cadillac responded

Michael, We are so glad we were able to assist you!

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