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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
2,883 Reviews

2,883 Reviews of Treasure Coast Lexus - Service Center

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April 28, 2024

Efficient and courteous treatment from the service department. Kathy is helpful and knowledgable. The waiting area should have outlets for phone charging. The car was washed and vacuumed. Thank you fo More

by BARBARAJFINN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

It is such a pleasure to visit TC Lexlus, from ownership to washing my RX 350 it makes a special experience. More

by fultonhiggins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Went in to have car checked as I had 2 discharged battery incidents on batteries that were 10 months and 2 weeks old, specifically asked to check alternator. Report came back that the discharges were ca More

by BURRILLM
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Scheduled me for next day service after I got a flat. Also complete my 5,000 mile service at same time. Great service. Timely and professional. More

by JJC1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Duncan
Apr 26, 2024 -

Treasure Coast Lexus responded

We're glad to have been able to assist you promptly and professionally at Treasure Coast Lexus. Thanks for the positive feedback — we appreciate it!

April 19, 2024

Very professional and easy to obtain an appointment. there was also follow up on the appointment. More

by giereks3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Treasure Coast Lexus responded

Thank you for leaving Treasure Coast Lexus a five-star review! We are glad that our team was professional and followed up regarding your visit. See you next time!

April 19, 2024

Service communications were terrible. I would suggest a new service manager soon. I have worked with 2 other Lexus dealers and this service wasn’t even close. They are no where near the More

by mfswcr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hoye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Treasure Coast Lexus responded

We're sorry to read about your experience with our service department. We strive for excellence in all areas of customer interaction and it's clear we fell short this time around. Your feedback is valuable, as it helps us identify areas where improvements are needed. Please reach out when you can as I would like to understand better what transpired during your visit. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

April 16, 2024

Very professional excellent service with all questions answered and attentiveness to the customer. Was very satisfied with this service. More

by WEMSLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Treasure Coast Lexus responded

We're delighted to know you found our service at Treasure Coast Lexus professional and attentive. Your satisfaction is important to us, thank you for the excellent review!

April 15, 2024

I had a few things about the multimedia that I didn’t understand and had not had help with since I bought the car. I want to thank HOPE. She spent a great deal of time getting the problem resolved and wa More

by E todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope
Apr 15, 2024 -

Treasure Coast Lexus responded

We're glad to know that Hope was able to assist you with your multimedia concerns at Treasure Coast Lexus. Thanks for the positive feedback - safe travels!

April 15, 2024

The best experience ever by a service bay. My advisor was compassionate and amazing to work with More

by Purashshiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Treasure Coast Lexus responded

Thank you, Purashshiv, for reviewing Treasure Coast Lexus! We are so glad that our team delivered exceptional service.

April 14, 2024

Kathy Register was very easy to deal with. She is very pleasant and professional. I would definitely recommend her More

by SHARON.BERKOWITZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Treasure Coast Lexus responded

Sharon, we're delighted to know Kathy provided you with such a positive experience at Treasure Coast Lexus. Thanks for your recommendation and this wonderful review!

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